Summary
Overview
Work History
Education
Skills
Timeline
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Camilla Gatabazi

Montreal,Canada

Summary

Dedicated and customer-focused professional with extensive experience in retail and team supervision. Results-driven individual, known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

4
4
years of professional experience

Work History

Sales Lead

Footlocker
Montreal, QC
05.2024 - Current
  • Recognized security risks to properly handle situations.
  • Developed and implemented a successful sales strategy to increase revenue.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Managed cash register operations using POS system and processed sales and returns.
  • Provided training sessions for new employees on sales techniques, procedures.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Department Lead

Nike
Montreal, Canada
07.2023 - 04.2024

• Supervised cash operations and trained staff to ensure transaction accuracy and compliance.

• Resolved transaction-related issues and upheld company policies.

• Maintained high levels of customer satisfaction through efficient service and support.

Sales Associate

American eagle Outfitters
Montreal, Canada
08.2022 - 07.2023

• Greeted and assisted customers in selecting products, boosting sales and brand loyalty.

• Ensured the store was clean, well-stocked, and visually appealing.

• Processed transactions and provided solutions to customer concerns.

Sales Lead

Aldo
Montreal, Canada
06.2022 - 02.2023

•Provided personalized assistance to customers, driving sales and meeting store targets.

• Replenished stock and maintained visual standards.

• Created a welcoming environment to enhance the shopping experience.

Cashier/Server

Cantihno express
Montreal, Canada
07.2021 - 01.2022

Handled phone, online, and in-person orders with efficiency and accuracy.

• Managed financial transactions while maintaining excellent customer service.

Education

Diplome d’études secondaires -

Henri-Bourassa
Montreal, QC
06.2022

Some College (No Degree) - Graphic Design

Dawson College
Montreal, QC

Skills

Bilingual: Fluent in English and French

Exceptional customer service and communication

Cash handling and POS systems expertise

Team supervision and training

Problem resolution and conflict management

Adaptable, proactive, and organized

  • Upselling strategies

Timeline

Sales Lead

Footlocker
05.2024 - Current

Department Lead

Nike
07.2023 - 04.2024

Sales Associate

American eagle Outfitters
08.2022 - 07.2023

Sales Lead

Aldo
06.2022 - 02.2023

Cashier/Server

Cantihno express
07.2021 - 01.2022

Diplome d’études secondaires -

Henri-Bourassa

Some College (No Degree) - Graphic Design

Dawson College
Camilla Gatabazi