Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Camilla Dahl

Kamloops,BC

Summary

Multifaceted credentials with many years of providing high-quality support to a variety of stakeholders, boasting 20 years of direct and indirect involvement with all departments at Thompson Rivers University. Team-oriented professional with broad-based experience curating the ability to make sound business decisions through analytical thinking, business operations management, budget adherence, and fostering strong community involvement. Highly motivated in fitness activity. Strong belief in healthy lifestyle choices for longevity and happiness.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Administrative Assistant to the Dean

Thompson Rivers University
03.2023 - Current
  • Provides primary point of contact and a wide range of administrative, clerical, and financial support to the dean, and dean’s faculty and staff of Faculty of Adventure, Culinary, Tourism departments
  • Manages administrative problems and inquiries tactfully, confidentially and professionally
  • Carries out and coordinates administrative activities associated with academic affairs such as tenure, contracts, and promotion of faculty reporting to the dean
  • Works closely with Indigenous education department
  • Acts as liaison with various offices on Campus such as Provost, Vice President, Dean’s offices
  • Prepares and circulates agendas for staff/interdepartmental meetings, committees. Takes minutes and distributes in a timely manner
  • Sets up and maintains a variety of records including confidential and/or sensitive material such as personal matters, contracts, and projects
  • Monitors monthly purchasing card statements for departmental staff ensuring proper budget coding, descriptions, and receipts are attached
  • Opens Web Requisitions; set up PSA’s for sessional faculty; arrange office set up through Facilities and IT Portal for new hire
  • Resources items from various Chain Suppliers prior to ordering products
  • Organizes destruction of sensitive documents with Interior Vault
  • Works closely with Corporate Travel to book domestic, national, and international travel. Ensure travel advances, pre-authorization forms, and travel expenses are met in a timely manner
  • Books accommodations for staff and students travelling to meetings or events; follows up with credit card payments
  • Set up room bookings for special functions, events, and meetings; arranges catering for events and meetings
  • Arranges to bring in guests for events such as site review
  • Assists with organization of Convocation for departmental students.
  • Handles incoming calls and correspondence and responded as directed.
  • Maintains office supply inventory and ordered supplies.
  • Interacts with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Volunteers to help departmental staff with special projects of varying degrees of complexity.
  • Increases office participation in special events by creating newsletter with detailed calendars and other office updates.

Admissions Registration Officer/Records Officer

Thompson Rivers University
01.2021 - Current
  • Provides service-oriented support for future students and applicants applying to TRU
  • Process applications for admission, conduct admission assessments and validate admission documents according to TRU policy and procedures
  • This includes assessing student qualifications for programs, calculating admission GPAs, and validating documents such as transcripts and supplementary information to make informed admission decisions
  • Communicates with internal and external contacts regarding TRU program admissions, services, sponsorship, and registrations through email, phones, and student drop-in
  • Confident with Banner and ARGO reports
  • Notifies program advisor when student has been admitted and ready to receive program plan
  • Assists in training new staff
  • Communicate daily with delivery support and exam team as well as instructors and chairpersons to change and post grades in timely manner as well as bring assignments and grades forward to new term
  • Produce course records, confirmation of enrolment letters as well as verification of education letters to students, and companies
  • Assist with course changes and course extensions
  • Creates, maintains, and verifies student course and program records on paper and electronic
  • Assist with enrolling continuing studies students
  • Produce education documentation for law firms or courts when requested
  • Produce course records for incarcerated students.
  • Updated records with new information.
  • Assisted with typing, data entry, and answering incoming calls as required.
  • Coordinated with various departments to support cross-functional needs..
  • Utilized document imaging software to index, store and retrieve records.
  • Participated in training and other learning opportunities to expand knowledge of company and position.
  • Provided excellent customer care by responding to inquiries and requests for information.

Division Assistant

Thompson Rivers University
11.2003 - 10.2020
  • Manage communication across all stakeholders internally and externally as well as provincial and national
  • This would include booking team flights with multiple airlines, accommodations, van rentals, and bus charters
  • Apply broad knowledge of technology including FAST; BANNER; HR Smart; Web Req’s
  • Accountable for collecting, handling and depositing large sums of revenue from events and tournaments
  • Manage data related to weekend games, tournaments, and event revenues
  • Collect information and review for accuracy - 15 employee credit card statements
  • Complete accounts payable and accounts receivable activities related to department needs including preparing Personal Service Agreements (PSAs) and Web requisitions (WRs) for 30+ annual vendors
  • Organize and execute all facets of host tournaments at the provincial and national level
  • Meet with local establishments such as hotels, vehicle rentals, bus/van charters, and restaurants to prepare proposals for hosting teams on the national level
  • Daily communication with student-athletes to assist with queries, permission letters, petty cash vouchers, GPAs, contracts, invoices, and payments
  • Prepare and manage travel arrangements and expenses for upwards of 230 students, coaches, and staff traveling within BC, Canada, and Internationally
  • When required, traveled with teams to drive shuttle van and monitor student-athletes as their team manager and team chaperone
  • Assist with tracking student grades in Banner to ensure student-athlete eligibility and tuition reimbursement requirements based on terms of their scholarship award
  • Participated in annual student orientation and gave PowerPoint presentations to students while explaining expectations of student-athletes role at TRU
  • When required, attended out of town meetings on behalf of Director of Athletics and Recreation

Cashier, Payroll Clerk

Thompson Rivers University
11.2001 - 11.2003
  • Accounts Payable/Receivables. Ensure prompt payment to vendors. Process and record payments for tuition, receivables, parking fines, events, and sponsorship's
  • Operated front cash window to receive cash, cheques, and credit cards for payment. Complete end-of-day cash register procedures and assist Treasury with projects
  • Manage petty cash requests and payouts
  • Confirm invoices are approved for payment and align with organizational requirements
  • Collect, verify, and process confidential employee payroll and benefits information including all time-sheet information
  • Prepared monthly reports for medical data and reviewed them for accuracy
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Updated employee files with new details such as changes in address or salary levels.
  • Verified timekeeping records and handled any discrepancies with employees.

Divisional Secretary

Ministry of Environment
05.1992 - 08.1997
  • Lands, and Parks: Smithers, both in office and field
  • Skilled at working independently and collaboratively in large team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Divisional Secretary

Ministry Of Economic Development & Tourism
11.1987 - 03.1992
  • Provide confidential and professional administrative support to the Director of Ministry of Economic Development & Tourism and a staff of twenty four
  • Worked closely with executive staff of Deputy Minister and Minister of Ministry of Economic, Development and Tourism
  • Worked closely with the Indigenous communities of the North
  • Travelled around the North with ED&T staff. Particularly the interpretative signage area.
  • Skilled at working independently and collaboratively in team environment
  • Self-motivated, with strong sense of personal responsibility
  • Worked well in team setting, providing support and guidance
  • Worked effectively in fast-paced environments
  • Managed time efficiently in order to complete all tasks within deadlines
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Excellent communication skills, both verbal and written
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Organized and detail-oriented with strong work ethic
  • Strengthened communication skills through regular interactions with others
  • Proved successful working within tight deadlines and fast-paced environment
  • Participated in team projects, demonstrating the ability to work collaboratively and effectively
  • Cultivated interpersonal skills by building positive relationships with others
  • Developed and maintained courteous and effective working relationships
  • Paid attention to detail while completing assignments

Education

Bachelor of Arts - English (Creative Writing) and Psychology

Thompson Rivers University
Kamloops, BC
06.2024

Diploma - General Studies

Kamloops, BC
04.2022

Skills

  • Many years of Teamwork: event planning and organization of local, provincial, and national events
  • Many years working in high-level administrative and accounting roles
  • Confident in public speaking Many years of public presentations and engagements
  • Excellent problem-solving; able to analyze problems and execute solutions
  • Strong communication skills with proven ability to build robust relationships and effectively manage competing demands across all levels of stakeholders
  • Highly organized with above-average time management skills

Accomplishments

  • PLAR - Eight Competencies program courses:
  • Communication
  • Teamwork & Leadership
  • Information Gathering and Organization
  • Problem Solving & Decision Making
  • Numeracy
  • Critical and Creative Thinking
  • Independent Learning and Intellectual Maturity
  • Applied Knowledge and Skills
  • Essential Workplace Skills: April 2022: Tips on prioritizing responsibilities, work with proficiency, be resourceful and complete tasks timely. Learning new habits and tips for increasing productivity while representing an organization professionally
  • Organizational Effectiveness that include presentation, communication, conflict, and overcoming procrastination: what are the barriers to productivity and how to overcome them while increasing work satisfaction; workplace ethics and workplace positive attitudes; become efficient, organized, good use of time management; focusing energy and setting priorities
  • Dealing with Difficult People: May 2022
  • Business Writing June 2022: Think before writing: what is focus; what do you want to achieve; what does the reader need to know
  • Influencing Without Authority March 2022; ability to positively influence people in a way to alter how others think and plan; overcoming resistance to change and adapting to the style of others
  • Actively listening; increasing one’s credibility with people; how to appeal to both logic and emotion
  • Authentic Communication: June 2023; how to determine authenticity in expression using words, body language, tone and feelings; how to “clear the air” in a clearing conversation
  • Critical Thinking and Problem-Solving July 2023: identifying workplace challenges/problems; solution not obvious; learning creating problem solving; brain storming ideas to identify underlying issues without causing bigger problems

Certification

Certificates June/July 2022: Pipeline Construction Safety Training (Build Force Canada) Incident Investigation (Safety Alliance of BC) Workplace Inspections (Safety Alliance of BC) Hazard Identification and Control (Safety Alliance of BC) Site Ready BC (BC Construction Safety Alliance) WHMIS 2015 (BC Construction Safety Alliance) 2021 & 2022

TRU Microcomputer YMCR certificate

Timeline

Administrative Assistant to the Dean

Thompson Rivers University
03.2023 - Current

Admissions Registration Officer/Records Officer

Thompson Rivers University
01.2021 - Current

Division Assistant

Thompson Rivers University
11.2003 - 10.2020

Cashier, Payroll Clerk

Thompson Rivers University
11.2001 - 11.2003

Divisional Secretary

Ministry of Environment
05.1992 - 08.1997

Divisional Secretary

Ministry Of Economic Development & Tourism
11.1987 - 03.1992

Bachelor of Arts - English (Creative Writing) and Psychology

Thompson Rivers University

Diploma - General Studies

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Camilla Dahl