Camila Tavarez
Kirkland,QC
Summary
Experienced Inside Sales Representative with a proven talent for building strong teams and overseeing projects. Skilled in navigating diverse personalities and fostering collaborative relationships to achieve remarkable results. Proficient at multitasking, successfully balancing customer requirements with sales initiatives. Recognized for establishing enduring customer loyalty and consistently exceeding sales targets.
Overview
13
13
years of professional experience
Work History
Inside Sales Representative/ Customer Care
SFM
11.2018 - Current
- Managed returns department (2018-2019)
- Led projects to enhance performance and customer satisfaction
- Trained and supported various divisions within the department
- Conducted inside sales for EDI clients such as Amazon, Best Buy, and large retail chains
- Oversaw inside sales operations for US customers, handling order entry and account management
- Managed inside sales in Western Canada for Musical Instrument accounts.
Store Manager
YM Inc. (Sirens)
10.2014 - 11.2018
- Provided excellent customer service
- Managed stock inventory
- Implemented visual merchandising strategies across various stores and locations
- Created and managed employee schedules
- Achieved sales targets on weekly, monthly, and yearly basis
- Oversaw the opening and closing of different stores and new locations including Urban Planet, Stitches, and Amnesia.
Cashier
Double Pizza
08.2014 - 11.2014
- Took customer orders accurately and efficiently.
Secretary Assistant
Renace
07.2012 - 08.2012
- Managed appointments
- Assisted with stock management.
Cashier
BURGER KING (USA)
10.2011 - 04.2012
- Took orders, assembled, and prepared food
- Managed shop opening and closing procedures.
Education
Intensive French Courses -
YVES THÉRIAULT Adult School
Montreal, QC06.2013
High School Diploma -
North Brunswick Township High School
New Jersey, USA06.2011
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Outlook
- Microsoft Teams
- JD Edwards
- Sales Force
- DI Central
- True Commerce
- Azzure
- Solochain
- Xchange
- Baros
- 3cx
- Cisco
- Jabber
Languages
English (Fluent)
Spanish (Fluent)
French (Intermediate)
Summary Of Skills And Abilities
- Proficient in efficiently solving complex issues
- Excellent problem-solving skills
- Strong interpersonal and customer relations abilities
- Effective performance under pressure with multiple tight schedules and responsibilities
Hobbies and Interests
- Coaching youth baseball for boys and girls
- Event planning within my community and associations
- Exploring new places
Timeline
Inside Sales Representative/ Customer Care
SFM
11.2018 - Current
Store Manager
YM Inc. (Sirens)
10.2014 - 11.2018
Cashier
Double Pizza
08.2014 - 11.2014
Secretary Assistant
Renace
07.2012 - 08.2012
Cashier
BURGER KING (USA)
10.2011 - 04.2012
Intensive French Courses -
YVES THÉRIAULT Adult School
High School Diploma -
North Brunswick Township High School
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