Summary
Overview
Work History
Education
Skills
Qualifications
Languages
Certification
Relevant Interests
Timeline
Generic

Camila Tamburini

Toronto,ON

Summary

Dedicated, reliable and collaborative professional with a progressive career history in delivering excellent client care while successfully leading, supporting, and managing hospitable experiences and operations in fast-paced environments. Consistent in developing strong relationships with diverse teams and clients with an empathetic and respectful attitude. Looking to obtain the Hospitality Operations Manager position at Formula 1.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Registered Practical Nurse

West Park Healthcare Centre
08.2021 - Current
  • Collaborate with key individuals to develop and implement strategic care plans that increase the quality of client experiences and activities.
  • Provide timely updates and reports regarding client needs to achieve quality-driven and cost-effective processes and procedures are met in rapidly changing conditions.
  • Support and initiate regular meetings with key personnel in various departments to ensure cross team objectives are understood and executed.
  • Identify and evaluate client care needs, goals and outcomes to deliver best possible outcomes.
  • Act in a lead role to train new hires in most up to date and proper industry techniques, care standards, operational procedures, and safety protocols.
  • Organize and manage care for diverse and complex clients to implement well-coordinated approaches and exceptional accommodations.

Set Supervisor, Costumes

Film Industry
11.2015 - 09.2020
  • Worked closely with Costume Designer to organize and deliver on departmental production, project plans, and oversee the budget to meet established targets.
  • Provided coaching for team members and evaluated performance with strong leadership and problem-solving skills to maintain and improve team efficiency.
  • Supervised a team of people with different skills and responsibilities, to deliver on production when required, meeting department and production deadlines.
  • Worked well with others to develop and maintain good relationships with executives, designers, PR (public relations) and brands to cultivate continuing collaboration.

Health and Safety Representative

Film Industry
02.2020 - 03.2020
  • Created safe work environments by complying with safety, health and security requirements.
  • Mentored and supported staff in identifying and implementing procedures and practices to protect safety and security for the team.
  • Conducted safety analyses and inspections to identify potential workplace hazards and develop risk mitigation strategies..
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and implementing corrective actions..
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems.

3rd Assistant Director

Film Industry
10.2015 - 08.2017
  • Supported key personnel in various departments to communicate their needs and maintain operational goal in a timely manner.
  • Established team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service and organisational skills to resolve production concerns and drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Supervised and use diplomacy when coordinating and managing large groups (extras, cast, crew), effectively prioritizing scheduled targets,
    and facilitating the work-flow of various departments.
  • Acted as a liaison and communicated well with members of the crew to effectively
    recommend, delegate, and implement solutions to potential delays the most efficient manner.

Catering Staff Member

Bagg @ Your Service
08.2015 - 11.2016
  • Provided friendly, courteous service to create memorable moments for guests.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Supported the team with a positive and respectful demeanor to improve upon the guest experience.
  • Maintained tidy and organized dining room, kitchen and serving stations to comply with cleanliness standards.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Cashier

Costco Wholesale Corp
09.2009 - 05.2014
  • Greeted customers entering store and responded promptly to customer needs to provide best-in-class experiences.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.


Hostess

Casey's Grill & Bar
11.2007 - 06.2009
  • Greeted customers warmly upon arrival and provided friendly team support to enhance guest satisfaction.
  • Resolved guest and employee complaints to maintain complete guest satisfaction and experiences
  • Collaborated in the management of reservations, seating-plans, and wait-lists to ensure operational effectiveness.
  • Oversaw and assisted in facilitating the maintenance, accessibility, and health and safety procedures to meet the restaurant's standards and policies.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Diploma - Nursing

George Brown College
Toronto, ON
05.2021

Skills

  • Leadership and Organizational
  • Operational Efficiency and Safety
  • Critical Thinking and Communication
  • Hospitality and Accommodation
  • High-End Event Experience
  • Complex Problem-Solving
  • Team Training and Development
  • Client Relationship Management

Qualifications

  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Passionate about learning and committed to continual improvement.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Italian
Elementary
American Sign Language
Elementary

Certification

  • First Aid/CPR & BLS (HCP) Certified, Canadian Red Cross.
  • Mental Health First Aid Certificate, Mental Health Commission of Canada.

Relevant Interests

Languages, Mental Health Care, Travel, Sustainability, Motorsport & Other Sports

Timeline

Registered Practical Nurse

West Park Healthcare Centre
08.2021 - Current

Health and Safety Representative

Film Industry
02.2020 - 03.2020

Set Supervisor, Costumes

Film Industry
11.2015 - 09.2020

3rd Assistant Director

Film Industry
10.2015 - 08.2017

Catering Staff Member

Bagg @ Your Service
08.2015 - 11.2016

Cashier

Costco Wholesale Corp
09.2009 - 05.2014

Hostess

Casey's Grill & Bar
11.2007 - 06.2009

Diploma - Nursing

George Brown College

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Camila Tamburini