Camila Pratt-Morera
Quality Foods Inc.
Parksville,BC
2
Languages
3
years of professional experience
Dynamic and dedicated professional with a strong background in customer service at Quality Foods Inc. and Ricky's All Day Grill. Proven ability to enhance guest experiences through effective communication and conflict resolution. Skilled in cash handling and team collaboration, consistently recognized for reliability and a positive attitude in fast-paced environments.
Work History
Cashier
2 Years 6 MonthsHostess
7 Months- Greeted and seated guests, ensuring optimal dining experience through attentive service.
- Managed reservation systems to streamline guest flow and reduce wait times.
- Coordinated with kitchen and wait staff to maintain efficient service during peak hours.
- Trained new host staff on customer service standards and restaurant policies.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
High School Diploma
-Straight A’s
-Principals List every year of enrolment
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Team collaboration
Customer service excellence
Reliability and punctuality
Written and verbal communication
Order taking
Professionalism and courtesy
Payment processing
Conflict resolution
POS system operations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Quality Foods Inc.
03.2024 - CurrentRead More
Hostess
Ricky's All Day Grill
06.2023 - 01.2024Read More
Kwalicum Secondary
High School Diploma
Read More