Summary
Overview
Work History
Education
Skills
Certification
Languages
Projects
Websites
Timeline
Generic

Camila Prado

Cobourg,ON

Summary

I am Camila Prado, a dedicated Business Administration student with a strong passion for finance and a commitment to continuous professional growth. My ability to work both independently and within teams allows me to contribute effectively to any environment. I bring a strong work ethic, attention to detail, and a customer-centric mindset, ensuring that I consistently exceed expectations. With a focus on achieving personal and organizational goals, I am driven to deliver results while building meaningful relationships. I believe authenticity and a solutions-oriented approach are essential for long-term success in the financial sector.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Hotel Prado International
Loja, Ecuador
01.2019 - 02.2020
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Responded to inquiries and room requests made online, by phone or email.
  • Answered and directed incoming calls using multi-line telephone system.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Implemented new leadership tactics to help transform everyday teamwork strategy.

Retail Sales Associate

No Frills
Cobourg, ON
03.2022 - 03.2023
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Delivered a high level of customer service to patrons using active listening and engagement skills.
  • Processed refunds for worn, damaged and broken merchandise.

Customer Experience Associate (Co-op)

TD Canada Trust
Cobourg, ON
11.2023 - 01.2024
  • Performed daily operations such as balancing cash drawers and reconciling transactions.
  • Followed bank policies and procedures to ensure compliance with regulations.
  • Maintained confidentiality of bank records and client information.
  • Maintained a thorough knowledge of bank products, services, policies, procedures, regulations and compliance requirements.
  • Ensured that all documentation was accurate prior to submitting for approval or processing.
  • Developed and maintained strong relationships with customers by providing excellent customer service.
  • Monitored customer accounts for suspicious activity or unauthorized transactions.

Education

Business Administration Advanced Diploma - Business

Fleming College
Peterborough, ON
04.2024

High School Diploma -

Liceo De Loja Private High School
Ecuador
07.2020

BBA - Business Administration

Trent University
Peterborough, ON
04-2026

Skills

  • Team collaboration
  • Customer assistance and interaction
  • Active listening
  • Time management
  • Interpersonal skills
  • Multitasking abilities
  • Problem-solving
  • Processing Payments
  • Critical thinking

Certification

  • Canva

Graphic Design for Business Social Media course

Mar 2022- No Expiration Date

  • Casa de la Cultura Ecuatoriana Benjamin Carrion

How to Speak in Public and Leadership course

Oct 2021- No Expiration Date

  • Fleming College

English as a Second Language certificate

Dec 2021

  • Maven

Venture Capital 101- The Basics

Jan 2023 - No Expiration Date

Languages

  • Spanish: Mother tongue
  • English: Professional
  • German: Basic

Projects

  • Volunteer Program at Techo Ecuador - Cuenca (Ecuador)- 2018-2019

Summer Volunteer in a non-profit organization. Driven by community needs, seek to respond to the housing deficit caused by poverty and/or natural disasters.

Timeline

Customer Experience Associate (Co-op)

TD Canada Trust
11.2023 - 01.2024

Retail Sales Associate

No Frills
03.2022 - 03.2023

Front Desk Receptionist

Hotel Prado International
01.2019 - 02.2020

Business Administration Advanced Diploma - Business

Fleming College

High School Diploma -

Liceo De Loja Private High School

BBA - Business Administration

Trent University

Similar Profiles

CREATE PROFILE
Camila Prado