Camila Hernandez
Calgary,Canada
Summary
Organized and dedicated Administrative Assistant for more than 5 years with proven record of accomplishment of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Laboratory Inventory / Medical intake patients
VCA Calgary North Animal Hospital
04.2021 - Current
- Maintain accurate inventory reports for medical intake patients, resulting in improved tracking and organization of medical supplies and equipment.
- Creating estimates and treatments plans for clients
- Assisting in medical intake procedures, contributing to an improvement in patient data accuracy and streamlined healthcare processes.
- Answering emails and phone calls Maintained accurate inventory of medical supplies and equipment Ensured organization and efficiency in medical storage areas
- Prepare and modify documents including correspondence, reports, drafts, memos and email.
- Full-time
Management/Administrative Assistant
First Service Residential
11.2019 - 06.2021
- Negotiated proposed change orders with contractors, mortgagors and architects
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Responded effectively to sensitive inquiries or complaints
- Tracked and submitted employee timesheets to prepare for payroll processing
- Composed correspondence, reports and meeting notes
- Coordinated appointments, meetings and conferences
- Scheduled and supervised contractors to perform building upgrades and maintenance.
- Managed administrative tasks, leading to increased office productivity and streamlined operations.
- Full-time
Veterinary Assistant
Southern Alberta Veterinary Emergency
02.2020 - 05.2021
- Restrained pets during examinations and administration of immunizations to protect staff and animals
- Asked client appropriate questions regarding sick pets and documented details regarding behavior
- Educated clients and public on animal health, treatment protocols and general procedures
- Assisted with polishing, removing stains and other dental procedures
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Full-time
Administration Assistant/Inventory Associate
Alpine Pet Hospital
01.2017 - 02.2018
- Handled diverse needs for clients in-person, by phone or through email
- Obtained and processed payments from clients for products and services
- Greeted customers, answered general questions and directed to appropriate locations
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
- Prepared and reviewed records and consent forms.
- Full-time
Sales Representative/Administrative Assistant
Hyundai Gallery
06.2016 - 01.2017
- Managed sales negotiations and financing options
- Educated customers about sales processes, guaranty requirements and service standards
- Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files
- Consistently exceeded quotas by pursuing and closing sales
- Answered customer emails and telephone requests for information
- Full-time
Administrative Assistant
Me Solutions Inc.
06.2015 - 01.2017
- Answered phone calls, provided information and connected callers to appropriate personnel
- Liaised between employees and upper-level management and resolved issues
- Scheduled requested work orders and processed invoices
- Paid vendors and oversaw other recurring operational expenses
- Aligned calendars to coordinate meetings between staff and clients in multiple locations and time zones
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency
- Supervised set up of conference rooms for corporate meetings and other events.
- Full-time
Education
Diploma - Administrative Professional Business
Robertson College
Calgary, Alberta04.2018
Diploma - Veterinary Health Care Assistant
Robertson College
Calgary, Alberta02.2017
Skills
- Customer Service
- Administrative Support
- Accounting principals
- Critical and Analytical Thinker
- Microsoft Office
- Document Research
- Time Management
- Enthusiastic
- Bilingual
- Computer Proficiency
- Experience scanning clerk
- Problem Solving
- Multitasking
- Attention to detail
- Adaptability
- Organizational skills
- Calm under pressure
- Friendly, positive attitude
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Laboratory Inventory / Medical intake patients
VCA Calgary North Animal Hospital
04.2021 - Current
Veterinary Assistant
Southern Alberta Veterinary Emergency
02.2020 - 05.2021
Management/Administrative Assistant
First Service Residential
11.2019 - 06.2021
Administration Assistant/Inventory Associate
Alpine Pet Hospital
01.2017 - 02.2018
Sales Representative/Administrative Assistant
Hyundai Gallery
06.2016 - 01.2017
Administrative Assistant
Me Solutions Inc.
06.2015 - 01.2017
Diploma - Veterinary Health Care Assistant
Robertson College
Diploma - Administrative Professional Business
Robertson College
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