Jorge Martiez
Toronto,ON
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Server
Sylvia Hotel
Vancouver, BC
11.2022 - 09.2023
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Operated POS terminals to input orders, split bills and calculate totals.
Server
Jang Mo Jib
Vancouver, BC
11.2021 - 02.2022
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
Customer Advocate
BoldR Impact
Merida, MEXICO
05.2021 - 10.2021
- Prepared spreadsheets for review by management personnel using MS Excel software.
- Answered customer inquiries and provided accurate information regarding products and services.
Sales Representative
CCServices
Merida, Mexico
02.2021 - 05.2021
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
Education
Bachelor of Commerce - Finance And Accounting
Seneca College
Toronto, ON11-2027
Diploma in Business Communications -
Greystone College
Vancouver, BC08-2023
Skills
- Teamwork and Collaboration
- Problem Solving
- Customer Service
- Time Management
- Quick Learner
- Critical Thinking
Extra Skills
- Microsoft PowerPoint, Microsoft Word, Excel, Quickbooks
- Languages: Spanish, English
Timeline
Server
Sylvia Hotel
11.2022 - 09.2023
Server
Jang Mo Jib
11.2021 - 02.2022
Customer Advocate
BoldR Impact
05.2021 - 10.2021
Sales Representative
CCServices
02.2021 - 05.2021
Bachelor of Commerce - Finance And Accounting
Seneca College
Diploma in Business Communications -
Greystone College
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