Camie Basque
BATHURST,NB
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Marshalls TJX Companies. Skilled in cash register operation and demonstrating exceptional attention to detail, I significantly improved service speed and efficiency. Adept at team collaboration, I excel in fast-paced environments, ensuring high-quality customer experiences.
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Cashier
Marshalls TJX Companies
05.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Set up new sales displays each week with fresh merchandise.
Drive-Thru Cashier
Tim Hortans
06.2017 - 12.2018
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Streamlined order-taking processes to improve overall speed of service for customers.
- Resolved problems with orders quickly and offered refund or replacement.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Skills
- Customer service
- Order taking
- Merchandise restocking
- Customer service excellence
- Attention to detail
- Time management skills
- Cleaning and sanitizing
- Cash register operation
- Team collaboration
- Patience and empathy
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Cashier
Marshalls TJX Companies
05.2020 - 09.2021
Drive-Thru Cashier
Tim Hortans
06.2017 - 12.2018
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