Camilla Gray
Fort Frances,ON
Summary
Caring Residential Support Worker knowledgeable about providing behavioral support, managing intakes and turning over rooms for new residents. Versatile and hardworking with a superior work ethic. Looking for a long-term position with room for growth. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Residential Support Worker
Giishkaandago'ikwe Health Services
03.2022 - Current
- Helped build important life skills such as cooking and cleaning.
- Conducted resident checks during day and overnight hours on regular schedule to check health and safety status.
- Supervised 2-10 residents within facility and on community outings.
- Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
- Assisted residents with basic activities of daily living.
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Planned, prepared, and served meals and snacks according to prescribed diets.
Cook
Giiskaandago'ikwe Health Services
12.2020 - 03.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Developed relationships with local suppliers to obtain freshest ingredients available.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Measured and mixed ingredients according to precise recipes for best results.
- Planned menus for different events, seasons and customer requests.
Site Manager
Iron Range Bus Lines
08.2010 - 06.2019
- Interviewed, hired, and trained new workers.
- Oversaw all daily office operations and equipment maintenance.
- Inspected cleanliness of common areas and offices.
- Resolved issues between employees and customers using company policies.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Monitored, coached, and supervised team of [Number] employees in [year].
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed detailed plans based on broad guidance and direction.
Education
No Degree - Bookkeeper/Typist
Confederation College of Applied Arts And Technology
Fort Frances, ON09.1987
No Degree - Medical/Dental Office Assistant
ICS
Fort Frances, ON1986
High School Diploma -
Falls High School
International Falls, MN06.1977
Skills
- Recreational Activities
- General Housekeeping
- Intake Forms
- Activities of Daily Living (ADLs)
- Documenting Behaviors
- Daily Logs
- Meal Preparation
- Household Chores
- Due Diligence
- Resident Supervision
- Restock Shelves
- Client Requirements
- Residential Support
- Coaching Patients
- Positive Reinforcement Methods
- Project Requirements
Certification
- ASIST - 08-14-15 -2023
- Workplace Violence and Harassment Training -04-28-2022
- Hand Hygiene - 06-03-2023
- Occupational Health and Safety 06-04-2022
- Fire Safety Training- 09-09-2022
- Using a Fire Extinguisher Training - 08-09-2022
- Safe Driving for Work Training - 09-19-2022
- Quality Improvement Training - 08-11-2022
- Respect in the Workplace Training - 09-19-2022
- WHMIS - 05-14-2021
- Safe Lifting
- Slips Trips and Falls
- First Aide -2023
Timeline
Residential Support Worker
Giishkaandago'ikwe Health Services
03.2022 - Current
Cook
Giiskaandago'ikwe Health Services
12.2020 - 03.2022
Site Manager
Iron Range Bus Lines
08.2010 - 06.2019
No Degree - Bookkeeper/Typist
Confederation College of Applied Arts And Technology
No Degree - Medical/Dental Office Assistant
ICS
High School Diploma -
Falls High School
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