Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
Kaiser Permanente
04.2023 - Current
Assisting nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
Enhance patient satisfaction by providing compassionate and attentive care.
Providing high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Maintain clean and safe environment to promote patient safety and comfort.
Contribute to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Assisting with feeding and monitored intake to help patients achieve nutritional objectives.
Monitor vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Facilitate smooth transitions between healthcare settings by effectively communicating patient needs and preferences during handoffs.
Observes participants for emotional, behavioral, and physical changes in condition including, but not limited to any changes in mood, skin integrity, bowel and bladder status, food/fluid intake, speech, ambulation, and transfer ability. Promptly reports participant change of condition to nursing staff.
Cashier Receptionist
Kaiser Permanente
06.2022 - 04.2023
Patient Check-ln, Check-out (where applicable)
Greet and assist patients with making walk-in and future appointments
Verify and/or update all demographic information
Obtain a patient medical record number when necessary
Collect co-payments and fees
Informing patients of available payment options
Order Health Plan cards as needed
Generate appropriate encounter forms per procedure electronically or manually
Direct patients to appropriate area after the check-in process is completed
CNA/PCT
Kaiser Permanente
04.2022 - 07.2022
Company Overview: (Legacy Personnel Temp
Contract)
Ambulating, turning and repositioning patients
Utilizing patient handling equipment in the tasks of lifting, transferring, repositioning, and transporting patients
Transport patients within the medical center
Deliver and pick up specimens and prescriptions
Assisting with activities of daily living, including but not limited to feeding, bathing, toileting, providing water, answering the phone, and oral care
Assists the Registered Nurse with patient monitoring, including but not limited to obtaining, recording, and reporting vital signs, weights, and measuring and recording inputs/outputs
Maintain a clean and safe environment by providing a newly admitted patient with supplies (e.g., ICS/ Admission Kit), ensuring a clean and tidy bedside
Sitter to ensure that patient safety needs are met
As a sitter, providing care including hygiene, nutrition, mobility, monitoring and engage the patient in diversional and therapeutic activities
Company Overview: (Best Nest Management Solutions)
Obtained patient vitals
Scheduled initial and re-evaluation appointments for up to six inpatient/outpatient psychiatrists
Prioritized urgent requests scheduling within 2 hours depending on severity
Liable for tele-presenting, HIPPA compliant, patient and psychiatrist interaction
Produced daily reports including referrals, and created, up to date, spreadsheets for several psychiatrists and staff
Top of class during hiring and training process learning process and procedure quickly
Prepared and distributed new hire packets
Provided training and assistance to new employees, successfully
Worked closely with the Director of Psychiatry
(Best Nest Management Solutions)
Patient Registration Specialist/MRI Scheduler
Webster Orthopedics Medical Group
04.2019 - 02.2020
Arranged all aspects of our patient's treatment plan including consultations, evaluations, treatment, and recovery in a timely manner for three locations
Received and responded to medical records requests by patients and medical providers, displaying HIPPA compliance
Requested medical clearance from patient primary providers and workmen's Comp
Calculated and collected payments on out-of-pocket costs, set-up payment plans
Maintained up-to-date patient medical information in EHR system
Experienced in handling multi-line telephone communication
Produced end of the day reports for the accounting department
Performed front desk patient check-in and check-out
Collected and verified patient insurance information
Registered new and established patients
CNA - Certified Nursing Assistant
Maxim Healthcare Group
08.2018 - 03.2019
Assisted patients with ADLs during inpatient and outpatient stay
Turned and repositioned bedridden patients to prevent bedsores and maintain skin health
Applied dressings and non-medicated treatments under the supervision of medical professionals
Transported patients to other departments for additional testing and radiography
CNA - Certified Nursing Assistant/Caregiver
Mercy & Grace Staffing
09.2017 - 03.2018
Company Overview: (Contracted for SNF & Memory Care)
Provided support to patients and residence in both skilled and hospital settings
Answered call lights from patients needing assistance, in a timely manner
Transported patients to different departments for exams and treatment
Maintained patient repositioning schedule
(Contracted for SNF & Memory Care)
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Medical Assistant
Healthwise, Inc
08.2017 - 01.2018
Checked patients' vitals and roomed patients
Logged and labeled faxed appointment requests
Checked patients in and out at the front desk
Relayed doctor's instruction on diet, exercise, and medication, and prepare patients for surgeries, x- rays, and lab work as well as removing bandages and stitches
Assisted billing department with entering EOB's
Requested authorizations for procedures
Verified insurance coverage
Called patients and confirmed appointments / Re-schedule patients
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
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