Cameron Venneri
Aurora,Ontario
Summary
Results-driven professional with a proven track record of generating over $400,000 in sales and improving customer satisfaction. Skilled in customer service, conflict resolution, and effective team collaboration in high-volume environments. Experienced in managing project schedules, preparing reports, and leveraging Microsoft Office tools. Strong communicator with a focus on problem-solving and innovation to enhance service quality and operational efficiency.
Overview
3
3
years of professional experience
Work History
Hospitality Team Member/Bartender
The Keg Steakhouse + Bar
10.2021 - Current
- Generated over $400,000 in sales and processed 2,000+ orders, demonstrating strong sales acumen and operational efficiency.
- Excelled in customer communication, ensuring accurate order processing and effective coordination between kitchen staff and customers.
- Led team initiatives in a high-volume environment, improving customer satisfaction and team performance.
- Resolved customer complaints efficiently, utilizing effective problem-solving and conflict resolution skills.
- Maintained high operational standards in a fast-paced environment, demonstrating time management, organizational skills, and attention to detail.
Associate
AV Interiors
04.2023 - 09.2023
- Enforced customer service standards and resolved customer issues to ensure high-quality service.
- Used sound judgment and decision-making in escalating concerns and resolving customer issues effectively.
- Developed and implemented customer satisfaction strategies, contributing to increased customer loyalty.
- Analyzed customer feedback data to create actionable improvement plans, enhancing the overall quality of services provided.
Co-Op Student
The Gibson Group
02.2022 - 07.2022
- Participated in group and project meetings, taking detailed notes and sharing progress updates with team members.
- Built positive relationships within the team and assisted with research initiatives and innovation projects.
- Managed project schedules to ensure all deadlines were met consistently.
- Prepared reports, presentations, and articles using Microsoft Word and PowerPoint, demonstrating strong communication and technical skills.
Education
Bachelor of Commerce - Honours International Business
Seneca College of Applied Arts And Technology
North York, None05-2027
Skills
- Customer Service & Conflict Resolution
- Sales Acumen & Revenue Generation
- Team Collaboration & Meeting Facilitation
- Time Management & Deadline Adherence
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Effective Verbal and Written Communication
- Problem Solving
- Innovation in High-Volume Environments
Timeline
Associate
AV Interiors
04.2023 - 09.2023
Co-Op Student
The Gibson Group
02.2022 - 07.2022
Hospitality Team Member/Bartender
The Keg Steakhouse + Bar
10.2021 - Current
Bachelor of Commerce - Honours International Business
Seneca College of Applied Arts And Technology
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