Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Premier Transportation & Warehousing Inc
01.2024 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Maintained inventory of office supplies and placed orders.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Developed filing system for historical documents, preserving important company records and improving access to information.
Rental Coordinator
Quinn Caterpillar
02.2022 - 10.2023
Developed and maintained a comprehensive database of client information to facilitate efficient communication and recordkeeping.
Assisted customers in selecting appropriate equipment for their needs, providing knowledgeable guidance on available options.
Maintained up-to-date knowledge of products and services offered to customers.
Conducted regular inventory audits to ensure accurate record-keeping and prevent potential shortages or overstock situations.
Provided exceptional customer service by proactively addressing concerns and offering solutions to meet client needs.
Managed daily operations of the front office, overseeing staff scheduling, payroll processing, and other administrative tasks as needed.
Coordinated logistics for delivery and pick-up of rental equipment, ensuring smooth operations and customer satisfaction.
Coordinated with other departments to provide smooth execution of sales initiatives.
Education
Associate of Applied Business - Business Administration
Southern University At Shreveport
Shreveport, LA
05-2023
GED -
Cathedral High School
Los Angeles, CA
06-2020
Skills
Customer service
Data entry
Computer skills
Office administration
Microsoft Excel
Filing
Recordkeeping
Languages
English
Professional Working
Timeline
Administrative Assistant
Premier Transportation & Warehousing Inc
01.2024 - Current
Rental Coordinator
Quinn Caterpillar
02.2022 - 10.2023
Associate of Applied Business - Business Administration