Dedicated professional with strong customer service skills and a proven ability to manage tee time reservations. Committed to enhancing guest experiences and resolving complaints efficiently.
Overview
7
7
years of professional experience
Work History
Golf Starter/ cashier
Morton Golf
Sacramento
10.2024 - Current
Managed tee time reservations to ensure smooth operations.
Greeted and welcomed guests to enhance their golfing experience.
Provided information about course conditions and rules to players.
Monitored pace of play to promote an enjoyable atmosphere.
Coordinated with staff to handle customer inquiries efficiently.
Resolved customer complaints in a professional manner when necessary.
Assigned tee times to golfers based on availability of the course.
Collected payments from customers for green fees, cart rentals, and club rentals.
Maintained clean and organized checkout areas for optimal customer experience.
Collaborated with team members to ensure smooth daily operations.
Managed inventory levels by restocking merchandise as needed.
Monitored pace of play to ensure that groups were not falling behind schedule.
House Sitter
mom & Dad
Sacramento
09.2023 - 10.2024
Maintained home security and ensured safety during owners' absence.
Managed daily household tasks including cleaning, organizing, and pet care.
Monitored plants and gardens to ensure proper care and maintenance.
Oversaw mail collection and package management to prevent clutter.
Assisted in scheduling home repairs and maintenance services as needed.
Followed specific instructions for care routines of pets and plants.
Assisted with pet care such as walking dogs, feeding animals, cleaning litter boxes.
Ensured all doors were locked at night and windows closed when leaving the premises.
Cleaned up after pets, watered plants, and collected mail.
Completed regular household maintenance and chores.
Maintained yard by watering plants and trimming hedges.
Managed household inventories such as food supplies, linens, cleaning supplies.
Family Caregiver
Mom
Sacramento
06.2019 - 06.2024
Monitored health conditions and reported changes to family members.
Organized household tasks to maintain a safe living environment.
Transported family members to medical appointments and other errands as needed.
Performed light housekeeping tasks such as laundry, vacuuming, dusting, and changing bed linens.
Responded quickly to any emergency situations that arose during caregiving sessions.
Education
Associate of Science - Geography
Cosumnes River College
Sacramento, CA
12-2023
High School Diploma -
Kit Carson International Academy
Sacramento, CA
06-2021
Skills
Tee time management
Course knowledge
Customer service
Payment processing
Complaint resolution
Staff coordination
Time management
Problem solving
Team collaboration
Flexibility
Golf cart operation
Quick decision making
Professionalism
Flexible schedule
Time management abilities
additional information
I am very dependable, on time, and very precise on all the work I do no matter what is required.