Cameron Okoro
Los Angeles
Summary
tomer needs, drive satisfaction and promote long-term loyalty.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server
Yard House
04.2024 - 04.2025
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Melo Melo
06.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Brick and Wood
08.2021 - 05.2023
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Explained menu items, describing ingredients and cooking methods upon request.
- Prepared checks, itemizing total meal costs and taxes.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Server
Bartaco Westport
02.2021 - 08.2021
- Operated POS terminals to input orders, split bills and calculate totals.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
Bachelor's Degree - Business Administration, Entrepreneurship and Innovation
Northeastern University D'Amore McKim School of Business
Boston, MASkills
- SKILLS
- High-Volume Dining
- Menu Memorization
- Liquor Wine knowledge
- Order Accuracy and Delivery
- Warm and Friendly
- High Energy and Stamina
- Team Player
Timeline
Server
Yard House
04.2024 - 04.2025
Server
Melo Melo
06.2023 - 01.2024
Server
Brick and Wood
08.2021 - 05.2023
Server
Bartaco Westport
02.2021 - 08.2021
Bachelor's Degree - Business Administration, Entrepreneurship and Innovation
Northeastern University D'Amore McKim School of Business
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