Cameron Mart
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Highly passionate, committed, detail oriented and personable. Experienced in client relations, project management, print production, video, web-based media, strategic costing and relationship building
Overview
23
23
years of professional experience
1
1
Certification
Work History
Account Manager
Intertek Catalyst
10.2009 - Current
- Work directly with clients to plan develop and execute custom loss prevention and safety awareness and recruiting program materials
- Forecasting, creating and implementing internal and client timelines; managing the teams around key dates and ensuring delivery of materials accordingly from start-to-finish of a program
- Responsible for managing the scope of all projects – ensuring client expectations are met and planned budget is maintained
- Experience with managing multiple projects and clients in parallel
- Prepare and maintain various reports and documents, including creative briefs, business proposals, and cost sheets.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Director of Production
Punch Integrated Communications
01.2009 - 10.2009
- Facilitate the costing, production and outsourcing of all deliverable goods
- Responsible for developing and setting all project budgets
- Collaborate with the Account and Creative teams to identify client needs and challenges and provide solutions-oriented program materials
- Maintenance of all existing vendor relationships / sourcing, qualifying and auditing new vendors
- Work closely with suppliers to ensure best price, high quality standards and timely deliveries.
Project Manager
Punch Integrated Communications
11.2004 - 01.2009
- Managed the production of client specific Loss Prevention and Health & Safety awareness programs from cradle to grave; clients included The Home Depot, Sears, OfficeMax, Macy's and Kmart
- Responsible for managing multiple projects and clients in parallel
- Coordinated all project resources including: design, copywriting, translation, photography, video, web development, print production, kitting and shipping
- Consistently produced projects on time and on budget.
Assistant Branch Manager
Fed-Ex Kinko's
01.2002 - 11.2004
- Overall coordination of people, machines and supplies throughout the production process
- Ensured production and customer service levels consistently complied with company standards
- Managed a staff of 40 employees / responsible for hiring, training and developing employees
- Acted as the branch liaison for all vendors and strategic partners
- Responsible for all purchasing and inventory control.
Education
Business Administration – Management Studies -
Conestoga College
Kitchener, ON01.1999
O.S.S.D. -
Paris District High School
Paris, ON01.1993
Skills
- Account Management
- Client Relationship Management
- Strategic Planning
- Teamwork and Collaboration
- Costing and Budgeting
- Timeline Execution
- Digital, Video and Print Media
- Resource Allocation
- Process Improvement
- Vendor Management
Certification
- Certified Print Production for Project Management, IBEC - 2009
- OSHA Training - 2023
References
References available upon request.
Timeline
Account Manager
Intertek Catalyst
10.2009 - Current
Director of Production
Punch Integrated Communications
01.2009 - 10.2009
Project Manager
Punch Integrated Communications
11.2004 - 01.2009
Assistant Branch Manager
Fed-Ex Kinko's
01.2002 - 11.2004
Business Administration – Management Studies -
Conestoga College
O.S.S.D. -
Paris District High School
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