Cameron Ferreira
Redding,Ca
Overview
1
1
year of professional experience
Work History
Lead Store Associate
Big Lots
12.2021 - 01.2023
- Resolved conflicts among staff members diplomatically, fostering a harmonious workplace atmosphere conducive to productivity.
- Increased customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
- Handled customer complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Enhanced employee productivity with regular training sessions and performance evaluations.
- Implemented loss prevention techniques to minimize shrinkage and protect company assets.
- Developed strong relationships with customers, resulting in repeat business and loyalty to the store.
- Maintained a clean, safe, and visually appealing store environment for both customers and employees.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Valley High
Hayfork, CASkills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Inventory control
- Store cleanliness maintenance
- Returns and exchanges handling
- POS system operation
- Loss prevention awareness
Timeline
Lead Store Associate
Big Lots
12.2021 - 01.2023
Valley High