Dedicated student with a solid foundation in retail, adept at fostering positive relationships with customers and colleagues. Highly motivated and committed to delivering exceptional service, I am seeking to leverage general experience and interpersonal skills to contribute effectively to a dynamic team environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Old Navy
Fredericton, NB/Moncton, NB
07.2020 - Current
Provided excellent customer service to execute sales.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Delivery Courier
SkipTheDishes
Fredericton, NB
02.2023 - 05.2024
Contacted customers to confirm delivery details and locations.
Maintained a high customer rating by providing excellent customer service.
Communicated with customers about possible delay and/or special delivery requirements.
Verified orders before making the delivery to avoid complaints and maintain satisfied customers.