Cam (Emily) Harrington
Ottawa
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses solid multitasking and communication skills during busy work hours. Able to contribute to positive atmosphere and ensure guest satisfaction. Highly
energetic and personable. Committed to driving operational efficiency and enhancing customer satisfaction.
Overview
1
1
year of professional experience
Work History
Server
Revera Retirement Living
05.2022 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Education
Bachelor of Arts - Criminology And Criminal Justice
Carleton University
Ottawa05-2029
High School Diploma -
St. Joseph's Highschool
Ottawa, ON06-2023
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Quality control
- Relationship management
- Multitasking and organization
- Team member support
- Positive and professional
- Reliable and responsible
- Team player
Languages
English
Native or Bilingual
Interests
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Drawing
- Music
- Acting and theater
- Piercings and tattoos
- Video Gaming
- Fashion and style
- I like looking at the stars and learning about constellations
Timeline
Server
Revera Retirement Living
05.2022 - 10.2023
Bachelor of Arts - Criminology And Criminal Justice
Carleton University
High School Diploma -
St. Joseph's Highschool
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