Camella Ross
Hamilton,ON
Summary
Dynamic Residential Building Superintendent with proven expertise at Kopsas & Burritt Foundation, excelling in safety management and emergency response. Enhanced tenant satisfaction through effective communication and prompt resolution of maintenance issues. Skilled in facilities maintenance and adept at implementing policies to uphold property standards, ensuring a secure and welcoming environment.
Personable and reliable professional with solid understanding of building maintenance and tenant relations. Well-versed in property management standards and skilled in performing routine inspections and basic repairs. Committed to ensuring safe and well-maintained living environment, aiming to enhance tenant satisfaction.
Overview
3
3
years of professional experience
Work History
Residential Building Superintendent
Kopsas & Burritt Foundation
01.1995 - 12.1997
- Assisted with routine maintenance tasks to ensure building safety and functionality.
- Supported property management in tenant communication and service requests.
- Learned and practiced safety protocols while performing daily cleaning duties.
- Collaborated with maintenance teams to address facility issues promptly.
- Participated in inspections to identify areas needing repair or improvement.
- Maintained accurate records of maintenance activities and service requests.
- Adapted quickly to changing priorities and assisted in emergency response situations.
- Ensured compliance with local building codes and regulations through regular communication with city officials and inspectors.
- Responded efficiently to after-hours emergencies on-site providing timely solutions and minimizing potential damages.
- Enhanced building safety by conducting regular inspections and addressing maintenance issues promptly.
- Conducted thorough background checks on prospective tenants to ensure a safe living community.
- Collected rent, deposits and payments from tenants.
- Kept common areas clean and well-maintained, contributing to a welcoming environment for tenants.
- Communicated effectively with owners, residents, and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Coordinated appointments to show marketed properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Responded to Common Area Maintenance (CAM) inquiries.
Education
High School Diploma -
Hill Park Learning Center
Hamilton, ON06-2023
Skills
- Safety management
- Work order management
- Property maintenance
- Maintenance scheduling
- Waste management
- Appliance repair
- Emergency response
- Facilities maintenance
- Security systems
- Pest control
- Locksmithing
Timeline
Residential Building Superintendent
Kopsas & Burritt Foundation
01.1995 - 12.1997
High School Diploma -
Hill Park Learning Center