Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Camelia Ganesharaj

Ajax,ON

Summary

Dynamic leader with a proven track record at Costco Wholesale Corp, enhancing team productivity and customer satisfaction through effective staff management and training. Skilled in developing strategic sales plans and fostering communication, Excel in leadership and customer service. Effective in training employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Overview

11
11
years of professional experience

Work History

Supervisor

Costco Wholesale Corp
10.2018 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

Content Marketing Specialist

Costco Wholesale Corp
04.2014 - 10.2018
  • Collaborated with marketing team members to meet monthly targets and achieve consistent sales growth.
  • Worked with marketing department to develop sales strategies and techniques.
  • Increased membership revenue by developing and executing strategic sales plans.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Supported colleagues during periods of high demand or staff shortages, displaying a strong teamwork mentality.
  • Enhanced customer satisfaction by providing timely and accurate information on products and services.

Receptionist

Accountax
08.2013 - 08.2014
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

High School Diploma -

Notre Dame CSS
Ajax Ontario
06.2012

Skills

Training and mentoring

Goal-Oriented

Staff Management

Employee Motivation

Customer Service

Reliability and punctuality

Verbal and written communication

Cultural Awareness

Leadership Qualities

Languages

English
Native or Bilingual

Timeline

Supervisor

Costco Wholesale Corp
10.2018 - Current

Content Marketing Specialist

Costco Wholesale Corp
04.2014 - 10.2018

Receptionist

Accountax
08.2013 - 08.2014

High School Diploma -

Notre Dame CSS

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Camelia Ganesharaj