Camela Ragasa
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
9
9
years of professional experience
Work History
Banquet Supervisor
Victoria Inn Hotel & Convention Centre
11.2023 - Current
- Directed and managed banquet functions for 1000-person event working along side the management team.
- Addressed customer concerns with professional demeanor and used communication and problem-solving skills to resolve issues.
- Streamlined communication between kitchen and service staff for seamless event execution.
- Increased overall event success by conducting thorough pre-event meetings with clients and teams involved in execution.
- Managing staff ensuring tasks are allocated and completed.
Administrative Assistant
LifeSmiles Dental Corp
08.2022 - Current
- Executed record filing system to improve document organization and management.
- Scheduling patients
- Communicated with insurance companies for dental claims and pre-authorizations.
- Collected payment from patients and insurance companies and depositing any cheques to the bank.
- Collected accounts receivables from patients.
- Submitted day/month reports.
Banquet Server
Victoria Inn Hotel & Convention Centre
09.2016 - 11.2023
- Completed 7-point checklist with the client before event starts, ensuring scheduled services and room set up is up to their standard.
- Worked independently during events with minimal supervision, handling multiple small function rooms.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
Education
Certificate - Human Resource Management
University of Manitoba Extended Education
2026
Bachelor of Arts - Psychology
University of Manitoba
04-2025
Diploma - Business Administration
Red River College
02.2020
Skills
- Interpersonal skills
- Teamwork
- Leadership
- Problem-solving
- Time management
- Attention to detail
- Organizational skills
- Reliability
Timeline
Banquet Supervisor
Victoria Inn Hotel & Convention Centre
11.2023 - Current
Administrative Assistant
LifeSmiles Dental Corp
08.2022 - Current
Banquet Server
Victoria Inn Hotel & Convention Centre
09.2016 - 11.2023
Diploma - Business Administration
Red River College
Certificate - Human Resource Management
University of Manitoba Extended Education
Bachelor of Arts - Psychology
University of Manitoba
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