Dynamic Tech Buyer specializing inventory management. Proven ability to lead teams and streamline processes, enhancing product availability and customer experience across varied retail channels.
Overview
14
14
years of professional experience
Work History
Tech Buyer
Mike's Bikes
05.2022 - Current
Purchasing of all repair focused parts and products for 14 locations in California and 5 locations in Colorado, along with 2 distribution warehouses and online retail.
Purchasing of all helmets and protective gear company wide.
Establishing assortments and stocking strategies.
Managing vendor and staff relations, taking product feedback from staff and providing it to company leadership and brand leaderships.
Tech Manager
Mike's Bikes
04.2014 - 05.2022
Primary service writer for the shop working the front counter and handling most phone calls.
Diagnosing and providing appropriate repair solutions for customer needs.
Handling all warranty and customer service issues.
Assisted in inventory management, maintaining stock levels and organizing product displays.
Ensuring the service department had the tools and products needed for quick turn around times and customer satisfaction.
Hiring and training of new employees.
Sercice Manager
Bicycles Plus
05.2012 - 04.2014
Primary service writer and customer facing technician.
Handling all warranty and customer service needs.
Ensuring the department had the tools and products needed to complete service on all bikes that would come through the shop.