Calysta Keane
Woodland Hills,CA
Summary
- Great communication and social skills
- Manager experience
- Experience with POS, Payroll, Spreadsheet
- Can work independently and as a team leader
- Works well under pressure & in fast-paced environments
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Culver's
01.2024 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Server and Expo
Biscuit's Cafe
01.2024 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
Starbucks
10.2021 - 01.2022
- Gained knowledge on menu and experience being in a fast pace workplace
Server & To-Go Prep
Chilli's
03.2021 - 08.2021
- Learned to work well under pressure in a fast paced setting with having to multitask and take care of multiple customers at once.
Retail Manager
Zumiez
08.2021 - 12.2021
- Responsible for opening the store
- Working with a team to drive up sales, as well as individual goals
- Managing and training new employees
- Cash handling, counting till's
- Went over numbers and goals for the week, quarter, etc.
Content Creator
08.2020 - 03.2024
- Content creator building up different platforms across social media giving experience in social skills, business data, managing accounts, and a committed work ethic with creating and editing content on a daily basis
- Content includes fashion, makeup, gaming, music, and building up a community on platforms like Twitch.tv
Lead Sales / Shipment Manager
Hot Topic
08.2015 - 01.2021
- Started as a sales associate and worked my way up
- Responsible for returns/exchanges, rebranding the store, organizing shipment and restocking, floorplan swaps
Financial Services Associate
Knew Financial Solutions
02.2019 - 10.2019
- Data, financial, and customer info entry - updated regularly when needed each shift
- Wrote up dispute letters
- Filed paperwork
- Gained experience on Microsoft Excel, One Drive, Google Drive, Bookkeeping, Microsoft Word, Processing, Accounting, Payroll
Education
Cosmetology Apprenticeship -
Cosmetology Trade School
Westlake Village01.2018
Independent Musician -
Musicians Institute
Los Angeles, CA01.2017
Skills
- Microsoft Office
- Fast Learner
- Adaptability
- Leadership
- Good Communication
Certification
Black Belt Certification - ATSD Martial Arts Alliance, 12/2013
References
References available upon request
Timeline
Assistant Manager
Culver's
01.2024 - 05.2024
Server and Expo
Biscuit's Cafe
01.2024 - 05.2024
Barista
Starbucks
10.2021 - 01.2022
Retail Manager
Zumiez
08.2021 - 12.2021
Server & To-Go Prep
Chilli's
03.2021 - 08.2021
Content Creator
08.2020 - 03.2024
Financial Services Associate
Knew Financial Solutions
02.2019 - 10.2019
Lead Sales / Shipment Manager
Hot Topic
08.2015 - 01.2021
Cosmetology Apprenticeship -
Cosmetology Trade School
Independent Musician -
Musicians Institute