Works well under pressure & in fast-paced environments
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Culver's
01.2024 - 05.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Server and Expo
Biscuit's Cafe
01.2024 - 05.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
Starbucks
10.2021 - 01.2022
Gained knowledge on menu and experience being in a fast pace workplace
Server & To-Go Prep
Chilli's
03.2021 - 08.2021
Learned to work well under pressure in a fast paced setting with having to multitask and take care of multiple customers at once.
Retail Manager
Zumiez
08.2021 - 12.2021
Responsible for opening the store
Working with a team to drive up sales, as well as individual goals
Managing and training new employees
Cash handling, counting till's
Went over numbers and goals for the week, quarter, etc.
Content Creator
08.2020 - 03.2024
Content creator building up different platforms across social media giving experience in social skills, business data, managing accounts, and a committed work ethic with creating and editing content on a daily basis
Content includes fashion, makeup, gaming, music, and building up a community on platforms like Twitch.tv
Lead Sales / Shipment Manager
Hot Topic
08.2015 - 01.2021
Started as a sales associate and worked my way up
Responsible for returns/exchanges, rebranding the store, organizing shipment and restocking, floorplan swaps
Financial Services Associate
Knew Financial Solutions
02.2019 - 10.2019
Data, financial, and customer info entry - updated regularly when needed each shift
Wrote up dispute letters
Filed paperwork
Gained experience on Microsoft Excel, One Drive, Google Drive, Bookkeeping, Microsoft Word, Processing, Accounting, Payroll
Education
Cosmetology Apprenticeship -
Cosmetology Trade School
Westlake Village
01.2018
Independent Musician -
Musicians Institute
Los Angeles, CA
01.2017
Skills
Microsoft Office
Fast Learner
Adaptability
Leadership
Good Communication
Certification
Black Belt Certification - ATSD Martial Arts Alliance, 12/2013
Associate Director, Data Product Management – Enterprise Data Strategy & Engineering (EDSE) at AmgenAssociate Director, Data Product Management – Enterprise Data Strategy & Engineering (EDSE) at Amgen