Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Calyb Rankin

Chico

Summary

Dedicated Customer Service Professional with practiced interactive skills to deliver premium customer service

Friendly and reliable, skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.

Overview

9
9
years of professional experience

Work History

Food and Beverage Attendant

The Foodie Cafe
06.2025 - Current
  • In charge of all front end operations.
  • change and update food prices and menus.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Assisted with setup and breakdown of events, banquets and parties to comply with logistics.

Server/Bartender

Alibi Pub And Grill
03.2025 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Server/Bartender

Zachary Dunes Curio Collection by Hilton
02.2024 - 02.2025
  • Streamlined guest service operations crafting specialty cocktails and upselling premium menu items, enhancing overall dining experience.
  • cultivated memorable guest experience through personalized drink recommendations and attentive service
  • Ran POS system efficiently to support smooth operations.
  • Orchestrated private events and large gatherings, ensuring seamless coridnation with kitchen and catering staff.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server/Food Runner

World Famous
03.2022 - 06.2023
  • Greeted customers, took orders, and provided menu recommendations at World Famous Restaurant in San Diego.
  • Served food and beverages, checked in with customers, and assisted with opening and closing duties.
  • Ensured tables were clean and set up, showcasing strong customer service skills and attention to detail.

Shift Manager

Speakeasy Clothing Co
06.2023 - 02.2023
  • Led team in delegating tasks, monitoring performance, and setting goals to ensure team success.
  • Resolved conflicts between staff and customers to maintain a positive work environment.
  • Managed inventory levels, anticipated needs, and ordered supplies to keep operations running smoothly.

Food And Beverage Supervisor

Bear River Casino Resort
01.2017 - 01.2019
  • Oversaw all areas of the restaurant, ensuring service levels and standards were met to increase revenue and reduce costs.
  • Managed financial, staff, and payroll administrative duties accurately and maintained operational standards.
  • Responded to guest complaints effectively, turning dissatisfied patrons into repeat customers.

Education

Associates degree - business

College of the Redwoods

Skills

  • Upselling strategies
  • Order management
  • Menu development
  • Food presentation
  • Staff leadership

Activities

References available on request.

Timeline

Food and Beverage Attendant

The Foodie Cafe
06.2025 - Current

Server/Bartender

Alibi Pub And Grill
03.2025 - Current

Server/Bartender

Zachary Dunes Curio Collection by Hilton
02.2024 - 02.2025

Shift Manager

Speakeasy Clothing Co
06.2023 - 02.2023

Server/Food Runner

World Famous
03.2022 - 06.2023

Food And Beverage Supervisor

Bear River Casino Resort
01.2017 - 01.2019

Associates degree - business

College of the Redwoods

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