Caly Currie
Thunder Bay,ON
Summary
Bartender/Server looking to obtain employment known for effective communication and problem-solving skills in high-pressure environments. Demonstrating abilities to build strong customer relationships while maintaining a clean and organized work space.
Overview
2026
2026
years of professional experience
Work History
Bartender
Italian Hall
2025 - Current
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Work well at a fast pace alone or with other employees
Bartender
The Bar
2023 - 2026
- Assisted in inventory management, tracking supplies and ordering necessary stock efficiently.
- Trained new bartenders on standard operating procedures and best practices for efficient service delivery.
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
Server
Gateway Casinos
2022 - 2023
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed cash register operations, processing transactions efficiently and accurately.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Bartender
New Newfies Pub
2020 - 2022
- Served high customer volumes during special events, nights, and weekends.
- Reading body language always ready to deescalate any type of situations
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Bartender/Server
Mario's Bowl
2019 - 2021
- Trained new bartenders on menu items, drink recipes, and service protocols.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Upheld strict regulations for safe alcohol service and food safety.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Work well under pressure serving high volume atmosphere
Server
Woking Bird
2014 - 2016
- Collaborated with kitchen staff to streamline order accuracy and delivery times.
- Handled guest inquiries and complaints promptly, enhancing overall dining experience.
- Assisted in maintaining cleanliness and organization of dining areas during peak hours.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Improved dining experience by providing prompt, attentive service to guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Sir Winston Churchill
Thunder Bay, ONSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
- Cleanliness and hygiene
- Cash register operation
- Handling difficult customers
- Professional appearance
- Collaboration and teamwork
- Fast learner
- Able to stand 12 hours, Cover shifts
- Drink preparation techniques
Languages
English
Qualifications
-Smart server
-WHMIS
Experienced with handling cash / POS system
Timeline
Bartender
Italian Hall
2025 - Current
Bartender
The Bar
2023 - 2026
Server
Gateway Casinos
2022 - 2023
Bartender
New Newfies Pub
2020 - 2022
Bartender/Server
Mario's Bowl
2019 - 2021
Server
Woking Bird
2014 - 2016
Sir Winston Churchill