Calvin Schuler
Renfrew,ON
Summary
Proven leader with extensive experience at Domino's Pizza, adept in operations management and staff development. Excelled in enhancing customer loyalty through exceptional service and resolving complaints with empathy. Demonstrated expertise in cost control and employee scheduling, significantly improving store efficiency and team cohesion.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Domino's Pizza
01.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw inventory, labor, and bank deposits daily and created summary reports on a weekly basis
Customer Service Representative
Domino's Pizza
07.2017 - 01.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Personal Trainer
GoodLife Fitness
01.2022 - 05.2023
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Managed multiple evolving client schedules simultaneously while managing my personal work schedule.
Grocery Clerk
No Frills
04.2020 - 01.2022
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
High School Diploma -
St. Joseph's High School
Renfrew, ON06.2020
Skills
- Product and service knowledge
- Money Handling
- Employee Scheduling
- Operations Management
- Staff Development
- Orientation and training
- Cost Control
Languages
English
Full Professional
French
Limited Working
Certification
- Cost Management Training, March 2024
- Inventory Management Training, March 2024
- First Aid & AED Level C Certified, January 2023
- Personal Training Specialist, CanFit Pro, February 2022
References
References Available Upon Request
Timeline
Assistant Manager
Domino's Pizza
01.2024 - Current
Personal Trainer
GoodLife Fitness
01.2022 - 05.2023
Grocery Clerk
No Frills
04.2020 - 01.2022
Customer Service Representative
Domino's Pizza
07.2017 - 01.2024
High School Diploma -
St. Joseph's High School