Calvin Scheepers

• Harvested high volumes of ripe, quality fruits from fields and orchards.
• Removed and discarded damaged fruits to improve harvest quality.
• Selected fruit to be harvested by studying size, shape, and color.

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Maintained tidy and organized store environment to comply with cleanliness standards.
• Assisted customers with prompt and polite support in-person and via telephone.
• Assisted with loading and unloading shipments and orders of forms, machinery, parts, and scaffolding.
• Assisted slightly in small engine repairs
• Cleaned forms
• Put together multiple machines (e.g. chainsaws, leaf blowers, trimmers, etc.)

Started as cashier and cart boy where I:

• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained records of daily operations.

Then I was promoted to customer service where I earned much more responsibility.

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
• Assisted other team members to achieve goals.