Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sr. Projet Manager - Digital Energy Solutions
Larsen & Toubro
05.2024 - 02.2025
Lead two delivery teams through Scrum Sprints, and SDLC framework
Created and delivered PMO standard operating procedures for vendor management and project delivery
Designed and implemented Project onboarding best practices that optimized client engagements
Designed and implemented Project tools for schedule creation, issue tracking, and milestone management
Designed and implemented Project financial templates that increased drive project and portfolio performance visibility
Designed and implemented Project and portfolio dashboards that deliver tracking success criteria by division
Championed the Agile framework to deliver increased accountability for project delivery success
Sr. Project Manager & Manager, PMO - Digital Solutions
Inxeption
05.2021 - 04.2024
Responsible for delivery of strategic digital products that impacted company revenue
Project delivery via implemented SDLC standards, Scrum Master / Product Owner for 2 delivery teams
Managed Project Managers, and coached team members in Agile methodologies software delivery best practices
Managed cross-functional teams, coaching project managers in Agile methodologies
Managed third party vendor selection process and bid process to meet business goals
Sr. Agile Professional, WF Virtual Channel
Wells Fargo Bank
05.2020 - 05.2021
Successfully implemented digital product initiatives and enhancements across multiple platforms
Owned backlog management, creating and refining epics and user stories to align with key business initiatives
Collaborated with business and technical stakeholders to ensure product delivery goals, maintain timelines, and mitigate deployment risks
Championed Agile best practices and conducted workflow analysis, leading to a standardized engagement model that enhanced user experience accuracy and impact
Developed interdependent solution deployment strategies by partnering with business and technology teams
Sr. Agile Scrum Master
Williams & Sonoma
01.2020 - 03.2020
Scrum Master for three software delivery teams within the Supply Chain portfolio
Supported Delivery Domains & Products - Order Management (Sterling - IBM) - Master Data Management (TIBCO - IBM)
As the Sr
Scrum Master (Order Management Domain Lead - Four person Scrum Master group) supported the consistent delivery of Agile Scrum across 12 engineering delivery teams
Championed best practices across multiple Technical Operation departments
IT Project Manager, GSW IT
Golden State Warriors
12.2018 - 12.2019
Manager Program Management for core IT business solution deployments for GSW HQ, Chase Center, and SC Warriors
Implemented Enterprise Business Applications & System Solution
Architect for PMO Standards, Templates, Tools, and Best Practices
Chase Center Mobile Device Event Communication Solution Deployment
Agile Product Owner
LabZero Innovations
04.2018 - 12.2018
Client-facing lead, focused on the delivery of product software solutions that were prioritized to solve business challenges
Defined product strategy and priorities through test-driven hypotheses
Delivered features improved user journey by improving the payment delivery process for both the agent and backend users by 28%
Improved user satisfaction by 62% by focusing on business productivity challenges
Sr. Agile Professional - TechOps
Machine Zone
04.2017 - 04.2018
Developed Team Agile Learning Portfolio
Some covered topics were Building Success: Leading the Effective Value Driven Team and Leading Change: Why Transformation Efforts Fail
Program Manager: Network Security Team Deployment Lead for the following strategic initiative
Scrum Manager: IT Infrastructure Team Lead 3 Agile scrum teams
Conducted Scrum Ceremonies and improved teams sprint velocity
Managed Sprint Backlog
Implemented Retrospective Learnings
Sr. Product & Program Manager, Digital Payments & Innovation
Wells Fargo Bank
04.2016 - 04.2017
Work across multiple functional organizations, debit, and credit, to deliver foundational digital product solutions that support end-user authentication and issuer authorization for merchant, e-commerce and device payments
Program Business Lead and Project Lead for Product Software Development of the following enterprise functionality
Optimization of device authentication controls for mobile and eCommerce payment solutions
Real-time token life-cycle database for wire transfers
Risk-Based 3-Domain Secure solution that drives authentication and authorizations
Sr. Agile Professional, MC Digital Marketing
UCSF IT
06.2015 - 04.2016
Lead the discovery efforts for a unified digital experience strategy for UCSF Digital Health System
Align the UCSF ecosystem to ensure a seamless user experience across a single digital strategy
Worked with Director and C-Level staff
Vendor selection process, defined scope, and secured budget for digital strategy engagement
Budgets and produced an aggregated dashboard displaying program work streams and resource allocation
Maintained feature and functionality improvements/backlog
Managed a team of 4 Developers and 1 QA through Agile Scrum sprints
Sr. Agile Scrum Manager, Digital ECommerce Systems
Macys.com
11.2013 - 06.2015
Led the effort with department stakeholders to navigate complex multi-year platform transformation initiatives
Proactive leadership on multiple capital projects, ensuring on-time delivery, and balanced budgets
Promoted operational best practices across functional groups, transforming business processes from waterfall to agile
Guided multiple scrum teams through to full funding with the portfolio management office
Lead multiple program initiatives resource allocation, budget forecasting, and run rate
Secured quarterly funding
Awards: Macy's BIG IDEA Winner Q3-2014 (My Closet), Lean Agile Practitioner Winner Q4-2014
Sr. Product Manager, Digital Programs
Viscira
11.2012 - 11.2013
Agile Production Scrum Manager and Program Manager for interactive iPad and online marketing programs
Responsible for Profit and Loss, Team Resourcing, Timelines and Program Communications
Defined and executed an agile transformation strategy framework that resulted in a 35% reduction and development rework and a 22% increase in net dollars saved valued at $1.8 million
Delivery of mobile applications experiences for pharmaceutical sales teams
Delivered interactive iPad applications consisting of animation, interactive motion graphics
Scrum Manager, Digital User Experience
Wells Fargo Bank
09.2012 - 11.2012
Defined strategy for production asset framework for the visually treated department digital component assets
Delivered new production asset library for digital UI components
Delivered a framework and suite of tools for responsive design components
Sr. Project Manager, Enterprise Services
Kaiser Permanente IT
05.2011 - 06.2012
Managed PMO duties and tracked multiple work streams for nationwide remediation of patient health records to align with and become compliant with KPIT HIPPA National Policy
Managed a team of 8 dev resources and 4 system architects and delivered technical HIPPA compliance solutions
Regional Project Plans, Application Project Plans and Business Portfolio Project Plans
Merger initiative to integrate banking fraud controls
Responsible for the product design, integration, and delivery of online fraud monitoring solutions and operational procedures for online money movement monitoring
Actively defined and managed workstreams: Software/Application Development, Fraud Money Movement Modeling, Team Ops Support Procedures, Internal Banking Remittance Guidelines
Awards: WFB ISG Big Product Idea Winner - 2010 (ATM Interface Optimization)
Digital Project Manager, - Corporate Marketing
Symantec Inc
08.2009 - 06.2010
Managed five digital e-commerce projects on Symantec and Norton domains
Responsible for E-commerce Global launches
Aligning functionally across the business, consumer, and partner requirements for global projects
Oversaw Alpha and Beta test scheduling and engineering, coordinating feedback responses to ameliorate customer pain points.
Liaised between research and production departments, coordinating iterative development efforts based on collected feedback.
Project Manager, Digital Site Experience Team
Juniper Networks
06.2008 - 07.2009
Managed the implementation, redesign and delivery of new CMS solutions with 7 template types across 5 functional categories
Worked collaboratively, with product owners on page taxonomy, web standards and 'Hero' messaging
Developed and implemented a strategic plan for content migration across Juniper.net
Implementation of Web-2.0 strategies; Taxonomy and Persona development
Sr. Project Manager, Professional Services (Agency)
RoundPeg
09.2007 - 05.2008
Responsible for client-facing engagements, including hiring and managing development teams
Managing Vendor & third-party resources
Project Budget and Project Profit and Loss
Generation of Project Statement of Work (SOW)
PMO Manager
DRIVERSED.COM, INC (INTERACTIVE SOLUTIONS, INC)
01.2005 - 08.2007
Promotional Path and Dual Responsibilities: IT Project Manager à Product & Program Manager
As the PMO Manager, hired, mentored and developed processes and tools for a team of 4 junior project managers
Education
Masters Certification - IT Project Management
George Washington University, School of Business Management
DC
11.2003
Bachelor of Arts Degree - Political Science, Minor in Marketing & Business Communications
CSU, Chico
Chico, CA
05.1994
Skills
Agile Scrum
SDLC
Effective Stakeholder Management
Risk & Issue Management
Budget Management
Release Planning
Cross-functional coordination
Stakeholder Management
Ongoing Process Improvement
Crisis Management and Resolution
Workflow Analysis
Risk identification
Certification
PMI-PMP
PMI-ACP
ICAgile Certified Professional (Product Strategy)
Certified Scrum Product Owner
Certified Scrum Master
Lean Six Sigma Black Belt (LSBB)
Tool Set
JIRA
Confluence
Viso
Excel
GITHUB
MS Project
Smartsheet
Timeline
Sr. Projet Manager - Digital Energy Solutions
Larsen & Toubro
05.2024 - 02.2025
Sr. Project Manager & Manager, PMO - Digital Solutions
Inxeption
05.2021 - 04.2024
Sr. Agile Professional, WF Virtual Channel
Wells Fargo Bank
05.2020 - 05.2021
Sr. Agile Scrum Master
Williams & Sonoma
01.2020 - 03.2020
IT Project Manager, GSW IT
Golden State Warriors
12.2018 - 12.2019
Agile Product Owner
LabZero Innovations
04.2018 - 12.2018
Sr. Agile Professional - TechOps
Machine Zone
04.2017 - 04.2018
Sr. Product & Program Manager, Digital Payments & Innovation
Wells Fargo Bank
04.2016 - 04.2017
Sr. Agile Professional, MC Digital Marketing
UCSF IT
06.2015 - 04.2016
Sr. Agile Scrum Manager, Digital ECommerce Systems
Macys.com
11.2013 - 06.2015
Sr. Product Manager, Digital Programs
Viscira
11.2012 - 11.2013
Scrum Manager, Digital User Experience
Wells Fargo Bank
09.2012 - 11.2012
Sr. Project Manager, Enterprise Services
Kaiser Permanente IT
05.2011 - 06.2012
Sr. Program Manager, Internet Services Group
Wells Fargo Bank
07.2010 - 04.2011
Digital Project Manager, - Corporate Marketing
Symantec Inc
08.2009 - 06.2010
Project Manager, Digital Site Experience Team
Juniper Networks
06.2008 - 07.2009
Sr. Project Manager, Professional Services (Agency)
RoundPeg
09.2007 - 05.2008
PMO Manager
DRIVERSED.COM, INC (INTERACTIVE SOLUTIONS, INC)
01.2005 - 08.2007
Masters Certification - IT Project Management
George Washington University, School of Business Management
Bachelor of Arts Degree - Political Science, Minor in Marketing & Business Communications
CSU, Chico
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