Professional sales expert with four years of experience within retail and concierge services. Able to communicate effectively with customers and solve client needs.
• Provided world-class customer service to clients via phone and email
• Resolved client inquiries with a sense of urgency
• Provided clients with exceptional solutions, product knowledge, and styling
• Supported clients with retail and e-commerce orders, returns and more
• Effectively educate guests on fabrics, features, fit, and function of Lululemon products
• Build and maintain effective working relationships with store associates and management
• Elevate the customer experience by having guests engage with the products
• Identify sales opportunities and communicate them to management