Summary
Overview
Work History
Education
Skills
Technical Tools
Websites
Timeline
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Calvin Chan

Toronto,ON

Summary

Results-driven customer-focused professional with extensive experience in client-facing roles, recognized for exceptional communication skills and relationship-building expertise. Demonstrates a strong commitment to delivering outstanding service, coupled with meticulous attention to detail. Bilingual in English and Cantonese, adept at leveraging analytical thinking and creativity to devise innovative solutions in dynamic environments. Passionate about continuous learning and professional growth.

Overview

11
11
years of professional experience

Work History

Statistician

Outlier
Toronto, Canada
11.2024 - Current
  • Analyzed complex mathematical problems and developed step-by-step solutions, showcasing strong analytical and problem solving skills
  • Reviewed and ranked information for accuracy and relevance, emphasizing attention to detail and ensuring high-quality outcomes
  • Communicated technical insights effectively to diverse audiences, demonstrating adaptability and clear communication skills

Barista

Lovely the Café
Richmond Hill, Canada
11.2024 - 01.2025
  • Resolved customer service challenges quickly and efficiently, ensuring a positive experience for customers
  • Managed time effectively by balancing multiple tasks, such as assisting customers, preparing orders, and restocking supplies during peak hours
  • Worked collaboratively with team members to streamline workflows and maintain smooth operations under pressure

Teaching Assistant, Data Science Program

BrainStation
Toronto, Canada
06.2024 - 07.2024
  • Presented data concepts clearly in 30-minute lessons, ensuring effective communication and student focused interactions
  • Evaluated student work and provided constructive feedback, demonstrating attention to detail and continuous improvement
  • Participated in team meetings to share insights on student progress and align on best teaching practices, fostering collaboration and teamwork

Tutor

GettaTutor
Toronto, Canada
10.2021 - 12.2023
  • Tailored learning plans to individual needs and tracked student progress, ensuring personalized support for students
  • Communicated progress and updates effectively with parents, demonstrating strong interpersonal and customer service skills
  • Organized and managed schedules to accommodate multiple students, showing time management and organizational abilities

Assistant Instructor

Markham Taekwondo Academy
Markham, Canada
09.2013 - 09.2016
  • Fostered a positive and welcoming training environment for students and parents, emphasizing service and relationship building
  • Mediated and resolved conflicts effectively, ensuring customer satisfaction and a respectful atmosphere
  • Developed strong relationships with students and coworkers, highlighting teamwork and collaboration

Education

Masters of Data Science -

University of Pittsburgh
Pittsburgh, PA
08-2026

Data Science Diploma - Data Science

BrainStation
Toronto, ON
04-2024

Honours Bachelor of Science - Physics & Astrophysics

University of Toronto
Toronto, ON
04.2023

Skills

  • Customer service
  • Attention to detail
  • Written and oral communication
  • Time management
  • Problem solving
  • Organized
  • Teamwork
  • Machine learning
  • Data analysis
  • Time series analysis

Technical Tools

  • Microsoft (Excel, Word, PowerPoint)
  • Python (NumPy, Pandas, Scikit-learn, PySpark, TensorFlow, PyTorch, Seaborn, Plotly)
  • MySQL
  • Tableau
  • R

Websites

Timeline

Statistician

Outlier
11.2024 - Current

Barista

Lovely the Café
11.2024 - 01.2025

Teaching Assistant, Data Science Program

BrainStation
06.2024 - 07.2024

Tutor

GettaTutor
10.2021 - 12.2023

Assistant Instructor

Markham Taekwondo Academy
09.2013 - 09.2016

Masters of Data Science -

University of Pittsburgh

Data Science Diploma - Data Science

BrainStation

Honours Bachelor of Science - Physics & Astrophysics

University of Toronto

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Calvin Chan