Dynamic service champion with a friendly, positive attitude, recognized for enhancing customer satisfaction at Taco Bell. Proven teamwork and problem-solving skills led to consistently exceeding performance goals. Adept at managing cash transactions and maintaining cleanliness, contributing to a welcoming dining environment. Committed to delivering exceptional service and fostering customer loyalty.
Overview
7
7
years of professional experience
Work History
Service Champion
Taco Bell
08.2018 - 01.2020
Promoted a positive atmosphere through friendly interactions with customers and coworkers.
Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
Contributed to team success by consistently meeting or exceeding performance goals.
Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
Greeted customers, answered questions and took orders.
Supported inventory management efforts by restocking supplies as needed and alerting management when items were running low.
Demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.
Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
Resolved customer complaints gracefully, ensuring repeat business and customer loyalty.
Kept accurate register and dropped excess cash into safe at regular intervals.
Ensured correct preparation methods were followed according to recipes and guidelines.
Maintained counter areas in neat and clean fashion.
Contributed positively towards overall store goal attainment through consistent work ethic.
Collaborated with fellow team members to create a seamless guest experience from start to finish.
Input food and drink orders into system, documented special requests and processed payments.
Ensured that all food handling procedures were adhered to for maximum safety standards compliance.
Streamlined order processing by utilizing effective communication skills with kitchen staff.
Participated actively in team meetings for continuous improvement efforts.
Supported store promotions and marketing initiatives to drive sales and increase brand awareness.
Cashier
Mcdonalds
10.2019 - 01.2020
Take orders restock provide excellent customer service make sure lobby and bathroom are neat and tidy and wherever else im needed
Dishwasher
Flagship Facility Services Inc.
01.2020 - 05.2025
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Followed supervisor instructions to complete tasks on time.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
Stepped into additional roles during busy times to boost coverage of important stations.
Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
Reduced dish breakage by carefully handling delicate items during the washing process.
Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
Inspected dishwashing equipment and reported issues to supervisor.
Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.
Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary.
Enhanced dining experience for customers by ensuring clean, spot-free dishes and utensils.
Supported culture of hygiene and cleanliness, participating in regular kitchen cleaning and sanitation drives.
Enhanced equipment longevity, performing routine checks and maintenance on dishwasher to ensure optimal performance.
Supported kitchen staff by preparing work areas before rush hours, streamlining cooking and serving process.
Improved operational efficiency by implementing system for pre-soaking heavily soiled pots and pans, reducing cleaning time.
Improved safety in kitchen by properly handling and storing cleaning chemicals and supplies.
Contributed to inventory management by reporting low supplies of cleaning agents and dishware to management.
Maintained cleanliness and sanitation in kitchen, contributing to healthy working environment by rigorously following cleaning schedules.
Reduced risk of cross-contamination, meticulously organizing dishware and kitchen tools after thorough washing and sanitization.
Optimized cleaning processes, experimenting with different detergents and wash cycles to achieve superior cleanliness.
Streamlined waste management procedures, effectively sorting and disposing of garbage and recycling materials.
Fostered collaborative work environment, sharing best practices with new team members for maintaining high standards of kitchen cleanliness.
Reinforced health codes compliance, regularly cleaning and sanitizing dishwasher area and sinks.
Bolstered team morale and productivity by maintaining positive attitude and assisting colleagues during high-pressure periods.
Contributed to team effort, assisting with food prep tasks during off-peak hours to support kitchen staff.
Ensured timely availability of kitchenware, speeding up service during peak times with efficient dishwashing routines.
Facilitated smooth kitchen operations, promptly addressing any malfunctions with dishwashing equipment to prevent downtime.
Minimized water usage and environmental impact with effective washing techniques, aligning with sustainability goals.
Increased kitchen efficiency, organizing clean dishes and utensils in accessible manner for culinary staff.
Assisted in food storage organization, labeling and dating food items for easy retrieval and rotation.
Stored dishes, utensils and kitchen equipment in proper locations.
Washed dishes and assisted in bussing tables.
Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
Monitored dishwashing machines for proper functioning.
Increased machine efficiency by scraping and pre-washing dishes.
Gently moved glassware, crystal, and other delicate items to prevent breakage.
Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
Front of House Temp
Flagship Facility Services Inc.
06.2025 - Current
Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Established welcoming atmosphere by greeting each guest warmly.
Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
Reset tables between guests by restocking low items and wiping down surfaces.
Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
Increased guest return rate through personable interactions and genuine interest in their dining preferences.
Trained new staff in front-of-house procedures, customer relations, and cleaning.
Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Kept kitchen, counter and dining areas cleaned and sanitized.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Brewed coffee and tea and changed out drink station syrups.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Replenished serving stations with fresh food and cleaned up spills.
Prepared salads, soups and sandwiches for customers.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Filled out daily shift log to record amount of food prepared, used and leftover.
Delivered exceptional service as illustrated through multiple positive Yelp reviews.