Summary
Overview
Work History
Education
Skills
Timeline
Generic

Calmea Kearney-Fielding

Fremont

Summary

Dynamic service champion with a friendly, positive attitude, recognized for enhancing customer satisfaction at Taco Bell. Proven teamwork and problem-solving skills led to consistently exceeding performance goals. Adept at managing cash transactions and maintaining cleanliness, contributing to a welcoming dining environment. Committed to delivering exceptional service and fostering customer loyalty.

Overview

7
7
years of professional experience

Work History

Service Champion

Taco Bell
08.2018 - 01.2020
  • Promoted a positive atmosphere through friendly interactions with customers and coworkers.
  • Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
  • Contributed to team success by consistently meeting or exceeding performance goals.
  • Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
  • Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
  • Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
  • Greeted customers, answered questions and took orders.
  • Supported inventory management efforts by restocking supplies as needed and alerting management when items were running low.
  • Demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.
  • Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
  • Resolved customer complaints gracefully, ensuring repeat business and customer loyalty.
  • Kept accurate register and dropped excess cash into safe at regular intervals.
  • Ensured correct preparation methods were followed according to recipes and guidelines.
  • Maintained counter areas in neat and clean fashion.
  • Contributed positively towards overall store goal attainment through consistent work ethic.
  • Collaborated with fellow team members to create a seamless guest experience from start to finish.
  • Input food and drink orders into system, documented special requests and processed payments.
  • Ensured that all food handling procedures were adhered to for maximum safety standards compliance.
  • Streamlined order processing by utilizing effective communication skills with kitchen staff.
  • Participated actively in team meetings for continuous improvement efforts.
  • Supported store promotions and marketing initiatives to drive sales and increase brand awareness.

Cashier

Mcdonalds
10.2019 - 01.2020

Take orders restock provide excellent customer service make sure lobby and bathroom are neat and tidy and wherever else im needed

Dishwasher

Flagship Facility Services Inc.
01.2020 - 05.2025
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
  • Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
  • Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
  • Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
  • Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
  • Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary.
  • Enhanced dining experience for customers by ensuring clean, spot-free dishes and utensils.
  • Supported culture of hygiene and cleanliness, participating in regular kitchen cleaning and sanitation drives.
  • Enhanced equipment longevity, performing routine checks and maintenance on dishwasher to ensure optimal performance.
  • Supported kitchen staff by preparing work areas before rush hours, streamlining cooking and serving process.
  • Improved operational efficiency by implementing system for pre-soaking heavily soiled pots and pans, reducing cleaning time.
  • Improved safety in kitchen by properly handling and storing cleaning chemicals and supplies.
  • Contributed to inventory management by reporting low supplies of cleaning agents and dishware to management.
  • Maintained cleanliness and sanitation in kitchen, contributing to healthy working environment by rigorously following cleaning schedules.
  • Reduced risk of cross-contamination, meticulously organizing dishware and kitchen tools after thorough washing and sanitization.
  • Optimized cleaning processes, experimenting with different detergents and wash cycles to achieve superior cleanliness.
  • Streamlined waste management procedures, effectively sorting and disposing of garbage and recycling materials.
  • Fostered collaborative work environment, sharing best practices with new team members for maintaining high standards of kitchen cleanliness.
  • Reinforced health codes compliance, regularly cleaning and sanitizing dishwasher area and sinks.
  • Bolstered team morale and productivity by maintaining positive attitude and assisting colleagues during high-pressure periods.
  • Contributed to team effort, assisting with food prep tasks during off-peak hours to support kitchen staff.
  • Ensured timely availability of kitchenware, speeding up service during peak times with efficient dishwashing routines.
  • Facilitated smooth kitchen operations, promptly addressing any malfunctions with dishwashing equipment to prevent downtime.
  • Minimized water usage and environmental impact with effective washing techniques, aligning with sustainability goals.
  • Increased kitchen efficiency, organizing clean dishes and utensils in accessible manner for culinary staff.
  • Assisted in food storage organization, labeling and dating food items for easy retrieval and rotation.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Washed dishes and assisted in bussing tables.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Monitored dishwashing machines for proper functioning.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
  • Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.

Front of House Temp

Flagship Facility Services Inc.
06.2025 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Increased guest return rate through personable interactions and genuine interest in their dining preferences.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
  • Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Brewed coffee and tea and changed out drink station syrups.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Prepared salads, soups and sandwiches for customers.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Education

High School Diploma -

Fremont Adult School
Fremont, CA
06.2011

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Front of House Temp

Flagship Facility Services Inc.
06.2025 - Current

Dishwasher

Flagship Facility Services Inc.
01.2020 - 05.2025

Cashier

Mcdonalds
10.2019 - 01.2020

Service Champion

Taco Bell
08.2018 - 01.2020

High School Diploma -

Fremont Adult School
Calmea Kearney-Fielding