Proven professional with a track record of enhancing guest experiences at Fairways Grill and Patio through exceptional communication and customer service skills. Skilled in reservation management and multitasking, adept at resolving customer issues efficiently, ensuring satisfaction. Demonstrated ability to maintain cleanliness and organization, contributing to a positive and welcoming environment.
Knowledgeable Desired Position with solid background in equine care and stable management. Successfully maintained health and well-being of horses through diligent grooming, feeding, and overall care. Demonstrated reliability and attention to detail while ensuring clean and safe environment for horses.
Warmly greeted and welcomed guests in a professional manner, to ensure a positive first impression. Escorted guests to assigned tables, present menus and daily specials to guests. Coordinated with waitstaff, kitchen, and managers to ensure each guest was assigned and satisfied with their service. Managed reservations, seating arrangements, and waitlists to optimize guest flow and minimize wait times. Resolved customer inquiries, issues, and special requests promptly and effectively.
Handled young horses and school horses responsibly and safely.
Barn chores such as turn-in and turn-out, cleaning stalls, scrubbing water buckets, painting jumps and poles, clipping horses, tacking up and un-tacking, cooling horses out by hand walking, mane pulling, wrapping standing bandages, setting jump courses, cleaning tack and tidying groom stall.