Callum Goheen
Calgary,AB
Summary
Experienced IT Security professional skilled in swiftly analyzing and resolving cloud security events. Proficient in a wide range of security technologies and frameworks, with an ability to adapt to any situation and consistently learn. Strong communicator with excellent client relation skills, with relevant certifications and practical experience in information systems technology.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Client Support Technician
Direct Tec
02.2023 - Current
- Engaged in live incident response & recovery, identifying indicators of compromise, and quarantining active threats.
- Managed all DropSuite SaaS backups, and Datto Cloud and on-premises backups, working with vendors to resolve backup failures and alerts.
- Versed in Sophos MDR and Firewall systems.
- Created and updated internal documentation on technical processes and procedures. Familiar with ITGlue and IT repository software.
- Configured and deployed email security platforms such as Proofpoint. Troubleshooted and resolved issues with SPF, DKIM, and DMARC.
- Competent in ConnectWise systems such as Automate, Manage, and SIEM.
- Utilized Huntress to conduct email phishing campaigns and secure client endpoints.
- Proficient Microsoft platforms such as Office 365, Azure, Defender, and Active Directory.
Security Apprentice
Evolve Security Academy
07.2022 - 02.2023
- Completed a cybersecurity apprenticeship that includes conducting a vulnerability assessment against a targeted scope of assets and obtaining real-world work experience
- Developed a fundamental understanding of basic security concepts, computer networking, SecOps architecture, cloud security, threat intelligence, and incident detection and response.
Education
Bachelor of Arts - Linguistics
University of Calgary
12.2021
Skills
- Cloud Security
- ConnectWise SIEM
- Datto
- Incident Response & Recovery
- Sophos
- ProofPoint
- Huntress
- Digital Forensics
Languages
English
Native or Bilingual
Certification
CompTIA Security+ ce Certification - April 2024
https://www.credly.com/badges/4ec4e2e4-3601-44c4-9b40-0d0cec416252/public_url
Evolve Academy Cybersecurity Bootcamp Certificate of Completion - January 2023
https://www.credly.com/badges/969547cf-5cf2-4011-a9a3-52e586df2c07/linked_in_profile
Timeline
Client Support Technician
Direct Tec
02.2023 - Current
Security Apprentice
Evolve Security Academy
07.2022 - 02.2023
Bachelor of Arts - Linguistics
University of Calgary
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