Callum Craft
Toronto,ON
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Production Operator
Berry Global
04.2023 - 08.2024
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Used equipment properly to avoid workplace hazards or injuries.
- Loaded supplies into machines by hand or by hoist.
- Inspected final products to assess compliance with quality standards and established tolerances.
Lumber Customer Sales Associate
Home Hardware Building Centre
05.2023 - 08.2023
- Provided optimal customer engagement, resulting in increased sales conversions.
- Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Bachelor of Commerce - Business Management
Toronto Metropolitan University
Toronto, ON05.2027
High School Diploma -
St. Joesph Scollard Hall Secondary School
North Bay, ON06.2022
Skills
- Interpersonal skills
- Service Quality
- Physical stamina
- Excellent communication
- Customer service
- Professionalism
- Reliability
- Multitasking
- Problem-solving
Languages
English
Native or Bilingual
French
Limited Working
Additional Information
- Customer Service Employee of the month for three out of the four months I worked at Home Hardware
- Played competitive minor hockey growing up and continued at a high level up until this past year
- My hard work in the sport ultimately resulted in being selected by the Hamilton Bulldogs in the Ontario Hockey League draft
Certification
SmartServe Ontario
Timeline
Lumber Customer Sales Associate
Home Hardware Building Centre
05.2023 - 08.2023
Production Operator
Berry Global
04.2023 - 08.2024
Bachelor of Commerce - Business Management
Toronto Metropolitan University
High School Diploma -
St. Joesph Scollard Hall Secondary School
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