Callista Stuckless
Calgary,AB
Summary
Experienced administrative professional with 7 years of reception and customer service experience in a high-traffic veterinary clinic. Seeking to contribute to The City of Calgary by leveraging my extensive skills in customer service, administrative support, and community engagement to enhance operational effectiveness and community safety.
Overview
6
6
years of professional experience
Work History
Veterinary Receptionist/Veterinary Technician Assistant
Calgary Avian & Exotic Pet Clinic
Calgary, Alberta
05.2023 - Current
- Responded swiftly and effectively to emergency calls from individuals in need of pet-related support; on average 6 per week.
- Maintained comprehensive patient files, organizing important documents and records efficiently.
- Ensured seamless patient and work flows by consistently delivering outstanding administrative and customer service.
- Effectively utilized software applications to produce accurate and professional reports, invoices, letters, and medical records.
- Enhanced efficiency by overseeing front office customer service, appointment management, billing, and administration tasks.
Restaurant Floor Manager
Archipelagos Bistro
Port McNeill, British Columbia
05.2018 - 04.2023
- Established positive relationships with guests and employees through effective communication and strong interpersonal skills.
- Supervised and organized the operational tasks on a daily basis for the restaurant floor.
- Ensured consistent delivery of exceptional customer service in a fast-paced restaurant environment.
Veterinary Assistant
North Island Veterinary Hospital
Port McNeill, British Columbia
11.2022 - 04.2023
Education
Animal Care Aide - Animal Health And Welfare
North Island Distance Education
Courtenay, BC06-2023
Personal Training & Nutrition Coaching
National Academy of Sports Medicine
04-2021
Skills
- Office Management
- Administrative support
- Meticulous and organized
- Excellent verbal and written communication
- Attention to detail
- Interpersonal communication
- Skilled critical thinker
- Proficient computer skill
References
References available upon request.
Timeline
Veterinary Receptionist/Veterinary Technician Assistant
Calgary Avian & Exotic Pet Clinic
05.2023 - Current
Veterinary Assistant
North Island Veterinary Hospital
11.2022 - 04.2023
Restaurant Floor Manager
Archipelagos Bistro
05.2018 - 04.2023
Animal Care Aide - Animal Health And Welfare
North Island Distance Education
Personal Training & Nutrition Coaching
National Academy of Sports Medicine
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