Callie Smith
Sherwood Park,AB
Summary
Detail-oriented team player with strong organizational and communication skills. Hardworking personality with the desire to continue personal growth through learning and teaching others.
Overview
33
33
years of professional experience
Work History
Dental Office Administrator (various Roles)
Aspen Trails Dental
01.2013 - Current
- Greeted and assisted customers and clients with positive, enthusiastic and friendly attitude.
- Input financial data and produced reports using Dentrix Dental software.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Coordinated schedules, vacations, and appointments with staff team of over 16.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in computer software for patient appointments and billing, as well as new software to manage "practice-to-patient" communication more effectively.
Volunteer Activities Coordinator
Church Of Jesus Christ Of Latter Day Saints
06.1990 - Current
- Assisted with special events and programs for mature women, and for youth ages 12-18.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization of planning committees.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Provided administrative support to department leads to help organize activities and conferences.
- Led group discussions and activities to meet different community needs.
- Coordinated and managed volunteer activities for community service projects.
- Devoted time and resources to training other youth leaders in various areas of the province.
- Worked within our Women's Group to teach various skills and provide relief to others who are in need.
- Currently volunteering time each morning to teach a class of 15 grade 12 students a gospel learning class through scripture.
Education
High School Diploma -
Bev Facey High School
Sherwood Park, AB06.2033
Dental Assisting Certification -
Provo College
Provo, Utah, USA05.1995
Skills
- Complaint Resolution
- Attention to Detail
- Proactive and Self-Motivated
- Time Management
- Relationship Building
- Active Listening
- Staff Education and Training
- Takes initiative to learn independently
Hobbies
In my free time, I love to spend time with family, garden, sew, and bake.
Timeline
Dental Office Administrator (various Roles)
Aspen Trails Dental
01.2013 - Current
Volunteer Activities Coordinator
Church Of Jesus Christ Of Latter Day Saints
06.1990 - Current
High School Diploma -
Bev Facey High School
Dental Assisting Certification -
Provo College
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