Callie Nelson
Colborne
Summary
Accomplished management professional with a proven track record in transferable human resource skills, including employee recruitment, training & payroll management. Skilled at fostering positive relationships with employees and management, resulting in a harmonious work environment. Demonstrates strong organizational abilities & a commitment to upholding relevant laws and regulations. With over 7 years of experience, excels in strategic planning and adaptive problem-solving, possessing a deep understanding of payroll procedures, tax regulations & benefits administration. Experience with payroll software programs, with a natural aptitude for quickly grasping new systems. Highly organized, detail-oriented & efficient in all work endeavors.
Overview
7
7
years of professional experience
Work History
General Manager
CODA
08.2017 - Current
- Ensured smooth & efficient operations of all business departments.
- Managed budget development implementations, employee evaluations, training, schedules, reporting processes to track progress towards organizational objectives accurately.
- Cultivated strong relationships with supplier, vendors, & partners to ensure long-term success & loyalty.
- Improved company efficiency by effectively managing internal communications & correspondence.
- Developed & implemented policies & procedures to streamline operations.
- Created & executed company hiring strategy.
- Established comprehensive employee training programs to develop & elevate staff skills, improve productivity, and ensure compliance with industry regulations.
- Developed and implemented comprehensive human resources policies & procedures in compliance with applicable federal & provincial laws.
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Managed & maintained staff pool of ~50 people across 7 departments.
- Enabled compliance with labor laws & regulations through diligent review of company practices & policies.
- Maintained up-to-date knowledge of changes in labor laws to ensure ongoing compliance.
- Reduced employee turnover by addressing concerns, mediating conflicts & providing support for staff members.
- Managed payroll data entry & processing for all employees.
- Developed custom spreadsheets & processes that improved efficiency when calculating holidays, bonuses, or other special pay circumstances.
Hospitality Operations Manager
Electric Island, Boiler Room, All Day I Dream
05.2018 - 08.2024
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed & maintained staff roster of ~200 people
- Managed all staff and kept employees compliant with company policies and procedures.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Nurtured staff training aimed at upskilling the workforce to meet dynamic event demands.
- Oversaw process maintenance, ensuring optimal functionality of equipment and service at all times.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Developed strong relationships with vendors, resulting in better pricing & improved service quality.
Education
Graduate Courses - Human Resource Management
TMU - Formerly Ryerson University
Toronto, ON01-2021
Bachelor of Engineering - Aerospace Engineering
TMU - Formerly Ryerson University
Toronto, ON01-2013
Skills
- Verbal & communication
- New hire processing
- Employee onboarding
- Employee relations
- Work complaint handling
- Personnel file management & maintenance
- Document management
- Payroll processing & coordination
- Proficient in Intuit QuickBooks & Microsoft Office
Timeline
Hospitality Operations Manager
Electric Island, Boiler Room, All Day I Dream
05.2018 - 08.2024
General Manager
CODA
08.2017 - Current
Graduate Courses - Human Resource Management
TMU - Formerly Ryerson University
Bachelor of Engineering - Aerospace Engineering
TMU - Formerly Ryerson University
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