Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
BusinessAnalyst

Callie Caprice

Toronto,ON

Summary

Dynamic and adaptable. I excel in environments requiring attention to detail and strong communication skills. I foster customer loyalty and drive retention through exceptional service, leveraging my problem-solving abilities and computer skills. Proven to enhance team productivity and customer satisfaction, I bring a blend of hard and soft skills to achieve outstanding results.

Overview

2025
2025
years of professional experience

Work History

Quiltmaker

Self Employed


  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Sales Associate Specialist

Body Shop Inc
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Cultivated lasting rapport with repeat customers by remembering their preferences and anticipating their needs during visits.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
  • Collaborated closely with fellow associates on joint projects or tasks to provide seamless service experiences for clientele.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new hires on best practices in sales techniques, leading to improved overall team performance.
  • Managed efficient cash register operations.
  • Prioritized helping customers over completing other routine tasks in store.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Vidal Sassoon

Toronto & London England
01.1986 - 11.1994
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Usherette

Toronto Blue Jays

Held this summer job when I was 16 at the Toronto Bue Jays games

Seated people and supervised the area around the dugout.

Reiki Practitioner

Self Employed
05.2012 - Current
  • Broadened clientele reach by offering distant healing options for those unable to attend in-person appointments due to geographical or physical limitations.
  • Increased client satisfaction through consistent follow-ups and tailored sessions based on individual progress.
  • Assessed clients'' energy levels before and after treatments to gauge efficacy and make adjustments as needed.
  • Fostered a serene and welcoming environment for clients to relax and experience the full benefits of Reiki treatments.
  • Maintained client confidentiality to protect patient privacy.

Couture Clothing Maker

Self Employed
04.2014 - 08.2022
  • Maintained an organized work area, ensuring efficient access to tools, materials, and supplies for optimal productivity.
  • Produced high-quality garments through careful monitoring of stitch quality and consistency.
  • Met strict deadlines for garment production by efficiently managing workload and prioritizing tasks.
  • Demonstrated adaptability by quickly learning new machinery models as they were introduced into the workshop setting.
  • Solved complex pattern construction challenges by utilizing expert knowledge of fabric types and sewing techniques.
  • Enhanced customer satisfaction with timely completion of custom orders using advanced tailoring skills.
  • Contributed to inventory management by accurately tracking material usage and waste reduction efforts.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
  • Maximized production efficiency with proper threading, tension adjustments, and regular machine maintenance.
  • Conducted routine sewing machine maintenance, lubrication, belt changes and lint removal.
  • Completed quick and safe threading and needling changing operations to keep production on schedule.
  • Prevented materials waste by completing accurate measurements and precise cuts.
  • Enhanced client relationships through excellent communication and personalized service.

Bar Manager

London England
09.2001 - 01.2004
  • Closed out cash register and prepared cashier report at close of business.
  • Enhanced team productivity through effective scheduling and task delegation.
  • Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Analyzed sales data to identify trends, adjusting menu offerings accordingly.
  • Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
  • Coordinated themed nights attracting different demographics expanding overall clientele.
  • Safeguarded compliance with health, safety, and sanitation regulations in all operations.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Collaborated with kitchen team for seamless integration of food and beverage offerings.
  • Increased revenue with creative marketing initiatives and promotional events.
  • Motivated staff to perform at peak efficiency and quality.

Bartender

Toronto
01.1986 - 01.1988
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Sales Associate Specialist

Yorkville Toronto
01.1980 - 01.1982

I held a sales associate job in a high end lingerie store in Yorkville. Daily duties were opening, organizing stock, helping customers, cashing out.

Education

Bachelor Of Arts - Fine Art

UCA Farnham
Farnham Surrey United Kingdom
07.1998

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Excellent Communication
  • Critical Thinking
  • Multitasking Abilities
  • Computer Skills
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Organization and Time Management
  • Decision-Making
  • Verbal Communication
  • Problem Resolution

Languages

English
Full Professional

Additional Information

I’m 62 and have moved back to Toronto this year after living in England since 1990. I moved to London England because Vidal Sassoons sent me to work at their main store on South Molton Street. I loved working there. I had strokes in 2022 and have gratefully recovered amazingly well. I I have no underlying health conditions. The strokes are due to my being on the Keto Diet at the time which shot my cholesterol very very high. I am looking for a remote position as I would to prefer to work from home. Because my job history has been from so long ago I don’t have exact dates for you.

I have raised a daughter who was born in England and is here now in Toronto as a 20yr old. You learn a lot of skills being a parent as well :) such as time management, organization, patience, problem solving, communication skills, adaptability as well as many other skills.

I love talking to people and working independently or with a team. Highly organized and attention to detail as well as adaptable. Very good with administrative work, telephone work.

I hope to hear from you soon

Thank you

Timeline

Couture Clothing Maker

Self Employed
04.2014 - 08.2022

Reiki Practitioner

Self Employed
05.2012 - Current

Bar Manager

London England
09.2001 - 01.2004

Vidal Sassoon

Toronto & London England
01.1986 - 11.1994

Bartender

Toronto
01.1986 - 01.1988

Sales Associate Specialist

Yorkville Toronto
01.1980 - 01.1982

Quiltmaker

Self Employed

Sales Associate Specialist

Body Shop Inc

Usherette

Toronto Blue Jays

Bachelor Of Arts - Fine Art

UCA Farnham
Callie Caprice