Calleigh Thompson
Ottawa,ON
Summary
Motivated and friendly student currently pursuing a degree in Criminology with a strong passion for customer service. Experienced in fast-paced environments through being a server at Vienna's Bar and Grill in Kirkland Lake. Skilled in communication, teamwork, and problem-solving, eager to contribute to a positive dining experience and enhance customer satisfaction.
Overview
2
2
years of professional experience
Work History
Pro Shop Attendant
Camelot Golf and Country Club
09.2024 - Current
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
Brand Ambassador
Aerie By American Eagle
10.2023 - 09.2024
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Admin Summer Student
Alamos Gold
04.2024 - 08.2024
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files.
Server
Viennas Bar and Grill
10.2022 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Honours Bachelor in Social Science - Criminology
University of Ottawa
Ottawa, ON05.2027
Skills
Team player mentality
Workplace Safety
Customer Relationship Building
Cleanliness and hygiene
Strong Work Ethic
Cash Handling
Guest Engagement
Exceptional customer service
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Pro Shop Attendant
Camelot Golf and Country Club
09.2024 - Current
Admin Summer Student
Alamos Gold
04.2024 - 08.2024
Brand Ambassador
Aerie By American Eagle
10.2023 - 09.2024
Server
Viennas Bar and Grill
10.2022 - 08.2023
Honours Bachelor in Social Science - Criminology
University of Ottawa
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