Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Hi, I’m
Calistus Obiakor
Calgary,AB
Summary
Overview
7
years of professional experience
Work History
Tim HortonsCalgary
Supervisor
2023.04 - Current (2 education.years_Label & 6 education.months_Label)
Job overview
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Mainstreet Equity
Property Manager
03.2021 - 07.2023
Job overview
- Exceeded annual occupancy rate of 99% in 2022 and 2023.
- Administered operations to handle needs of more than 425 tenants across 11 properties.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Braden Equities Inc.
Property Management Assistant
04.2019 - 02.2021
Job overview
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Boardwalk Rental Communities
Resident Manager
02.2017 - 03.2019
Job overview
- Reported and documented maintenance requests and scheduled appropriate services.
- Coordinated vendors such as carpet cleaners, tilers, cable suppliers and satellite and phone service providers.
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
- Collected, recorded and deposited monthly rents from over 400 tenants
Education
Red Deer PolytechnicRed Deer, AB
Associate of Arts from Business Administration
04.2019
University Overview
Skills
- Yardi
- Property Management Software Understanding
- Active Listening
- Tenant and Eviction Laws
- Microsoft Project
- Leasing and Sales
- Manage Budgets
- Google Analytics
- Safe Work Practices
Timeline
Supervisor
Tim Hortons
2023.04 - Current (2 education.years_Label & 6 education.months_Label)
Property Manager
Mainstreet Equity
03.2021 - 07.2023
Property Management Assistant
Braden Equities Inc.
04.2019 - 02.2021
Resident Manager
Boardwalk Rental Communities
02.2017 - 03.2019
Red Deer Polytechnic
Associate of Arts from Business Administration