Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Hi, I’m
Calistus Obiakor
Calgary,AB
Summary
Overview
7
years of professional experience
Work History
Tim HortonsCalgary
Supervisor
2023.04 - Current (2 education.years_Label & 6 education.months_Label)
Job overview
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Mainstreet Equity
Property Manager
03.2021 - 07.2023
Job overview
- Exceeded annual occupancy rate of 99% in 2022 and 2023.
- Administered operations to handle needs of more than 425 tenants across 11 properties.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Braden Equities Inc.
Property Management Assistant
04.2019 - 02.2021
Job overview
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Boardwalk Rental Communities
Resident Manager
02.2017 - 03.2019
Job overview
- Reported and documented maintenance requests and scheduled appropriate services.
- Coordinated vendors such as carpet cleaners, tilers, cable suppliers and satellite and phone service providers.
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
- Collected, recorded and deposited monthly rents from over 400 tenants
Education
Red Deer PolytechnicRed Deer, AB
Associate of Arts from Business Administration
04.2019
University Overview
Skills
- Yardi
- Property Management Software Understanding
- Active Listening
- Tenant and Eviction Laws
- Microsoft Project
- Leasing and Sales
- Manage Budgets
- Google Analytics
- Safe Work Practices
Timeline
Supervisor
Tim Hortons
2023.04 - Current (2 education.years_Label & 6 education.months_Label)
Property Manager
Mainstreet Equity
03.2021 - 07.2023
Property Management Assistant
Braden Equities Inc.
04.2019 - 02.2021
Resident Manager
Boardwalk Rental Communities
02.2017 - 03.2019
Red Deer Polytechnic
Associate of Arts from Business Administration
Similar Profiles
Chidumebi IwuohaChidumebi Iwuoha
Sales Associate at Tim HortonsSales Associate at Tim Hortons
Gagandeep KaurGagandeep Kaur
Team Member at Tim HortonsTeam Member at Tim Hortons
Nicholas DisbrowNicholas Disbrow
Crew Member at Tim HortonsCrew Member at Tim Hortons
Vishnu Prasad Siva Prasad NambiarVishnu Prasad Siva Prasad Nambiar
Inventory Specialist at Tim HortonsInventory Specialist at Tim Hortons
Sonja DesautelsSonja Desautels
Beauty Consultant at ChattersBeauty Consultant at Chatters