Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Calista Anne Femia

Nobleton,ON

Summary

Adept at front desk operations and customer service, I significantly enhanced customer satisfaction at Dixie X-Ray Associates. Skilled in office administration and verbal communication, I efficiently managed appointments and inquiries, ensuring a welcoming environment and streamlined client interactions. My proactive approach and organizational skills led to a noticeable improvement in service delivery.Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

6
6
years of professional experience

Work History

Receptionist

Dixie X-Ray Associates
05.2015 - 06.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Education

Laser Technician -

Canadian Beauty College
Newmarket, ON
04-2023

High School Diploma -

King City Secondary School
King City, ON
06-2018

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Appointment scheduling
  • Scheduling
  • Scheduling appointments
  • Greeting and seating clients
  • Data inputting
  • Office administration
  • Schedule management
  • Mail handling
  • Document management
  • Calendar management
  • Front desk operations

Timeline

Receptionist

Dixie X-Ray Associates
05.2015 - 06.2021

Laser Technician -

Canadian Beauty College

High School Diploma -

King City Secondary School
Calista Anne Femia