Calista Lovelingino
Mississauga,Canada
Summary
Motivated and detail-oriented computer science student with strong proficiency in the Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and a solid understanding of building materials. Demonstrates exceptional multitasking abilities and excels in managing administrative tasks within fast-paced environments, consistently meeting deadlines while collaborating effectively with teams. Possesses strong verbal and written communication skills and a keen eagerness to learn quickly and contribute to operational efficiency. Committed to supporting the team in delivering high-quality results that exceed client expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Services Coordinator
Ultra Wellness
03.2024 - Current
- Coordinated patient scheduling to optimize office efficiency and enhance patient experience.
- Managed insurance verification processes to ensure accurate billing and reduce claim denials.
- Developed and maintained strong relationships with patients, addressing inquiries and resolving concerns promptly.
- Implemented new electronic health record system features, improving documentation accuracy and accessibility.
Crew/Guest Experience Leader
McDonald’s
11.2021 - Current
- Guest Experience Leader (GEL)
- Coordinated daily operations, ensuring consistent adherence to quality standards and operational procedures.
- Led team to enhance customer satisfaction through efficient service delivery and proactive problem-solving.
- Analyzed customer feedback to identify trends, recommending actionable improvements to enhance overall experience.
Academic Mentor for STEM
St.Francis Xavier Secondary School
09.2019 - 09.2022
- Delivered targeted tutoring and mentorship to students in grades 9-11 specializing in STEM subjects to elevate student proficiency
- Crafted learning strategies tailored to individual student needs, significantly enhancing academic performance by 10% and fostering enthusiasm for science and mathematics.
- Employed assessment tools to continuously refine educational approaches, ensuring optimal engagement and understanding among students.
- Collaborated with fellow educators to integrate interdisciplinary learning experiences, further enriching the STEM curriculum and student comprehension.
Education
Bachelor of Science - Computer Science
Wilfred Laurier University
Waterloo, ON12-2027
Ontario Secondary School Diploma -
St.Francis Xavier Secondary School
Mississauga, ON07-2023
Skills
- Programming Languages(Java, Python, C, C, HTML, CSS)
- Advanced knowledge of MS Office Suite
- Strong Interpersonal Skills
- Strong Attention to Detail
- Organizational Skills
- Willing to learn new technologies and programming languages
- Written/verbal communication skills
Certification
- CSC – Advanced Diploma in Java Programming
- Acquired skills in Java programming, object-oriented design, and software development principles, enabling effective problem-solving and application development.
INTERESTS
Passionate about AI technologies and applying them to solve business challenges., Enthusiastic about leveraging data to drive decisions and optimize outcomes., Creative and passionate about art, using innovation to enhance problem-solving.
Timeline
Patient Services Coordinator
Ultra Wellness
03.2024 - Current
Crew/Guest Experience Leader
McDonald’s
11.2021 - Current
Academic Mentor for STEM
St.Francis Xavier Secondary School
09.2019 - 09.2022
Bachelor of Science - Computer Science
Wilfred Laurier University
Ontario Secondary School Diploma -
St.Francis Xavier Secondary School