Cali Garro
Lumby
Summary
Professional in customer service with a track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained a welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
6
6
years of professional experience
Work History
Waitress
Red Robin
05.2022 - Current
- Handles high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibits strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintains a clean and welcoming dining environment, ensuring a positive guest experience.
- Remains calm and poised when dealing with difficult customers.
Warehouse Worker
Castle Cheese (West) Inc.
10.2021 - 12.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 20 pounds.
- Maintained clean storage areas, dock bays, and equipment zones.
Cashier
Snac Shac
02.2019 - 10.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions accurately.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - Education
UBCO
Kelowna, BC06-2028
High School Diploma -
Charles Bloom Secondary School
Lumby, BC06-2022
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Attention to detail
- Decision-making
- Memory retention
- Performance improvement
Timeline
Waitress
Red Robin
05.2022 - Current
Warehouse Worker
Castle Cheese (West) Inc.
10.2021 - 12.2021
Cashier
Snac Shac
02.2019 - 10.2020
Associate of Arts - Education
UBCO
High School Diploma -
Charles Bloom Secondary School
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