Cali Dickey
Frozen Oasis
Long Beach
2
Languages
4
years of professional experience
Energetic team player with a background in customer service and event planning. Proven ability to creatively solve problems and engage customers, ensuring satisfaction and loyalty while supporting a positive team dynamic in busy settings. Enjoys working with a large demographic of people and learning new skills quickly and efficiently.
Experienced with customer interaction, creating a welcoming and enjoyable environment for guests. Utilizes efficient food service techniques to ensure product quality and store cleanliness. Track record of effective teamwork and adaptability in dynamic service settings.
Work History
Frozen Yogurt Shop Worker
1 Year 1 Month- Performed cleaning duties and managed store operations during opening and closing shifts. Engaged with customers and provided entertainment for children. Worked with team members to handle busy periods effectively.
- Operated frozen yogurt dispensers and maintained clean self-serve topping stations throughout shift.
- Assisted customers with flavor selections, portioning, and accurate payment processing at register.
- Restocked ingredients, cups, spoons, and napkins to support continuous front-counter service.
Volunteer Assistant Coach
1 Year 4 Months- Coached girls ages 5-14, developing foundational cheer skills and reinforcing safety practices. Designed and implemented new routines and engaging practice sessions to enhance team skills. My position allowed me to coordinate with coaches and parents to maintain a fun and positive environment that encouraged growth and development. Supported team at large cheer competitions, facilitating smooth event operations.
- Supported cheer practice planning, reinforcing sideline routines and stunt safety techniques.
- Instructed athletes on cheers, motions, jumps, and formations with clear, consistent coaching.
- Monitored practice sessions to correct technique, alignment, and performance consistency.
Education
High School Diploma
- Member of Delta Gamma sorority (2025-2026)
- Division 1 STUNT athlete (2025-2027)
- Cal Poly SLO Cheerleader (2025-2026)
Skills
Cash register operation
Store organization
Customer service
Customer interaction
Customer engagement
Team collaboration
Multitasking
Creative problem solving
Interpersonal skills
Patience and empathy
Marketing and promotion
Languages
English
ASL
Timeline
Frozen Yogurt Shop Worker
Frozen Oasis
08.2024 - 09.2025Read More
Volunteer Assistant Coach
Pop Warner Cheer
09.2021 - 01.2023Read More
Cal Poly, SLO
High School Diploma
Read More