Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caley Stepp

Weyburn

Summary

Experienced with managing administrative tasks and supporting office operations efficiently. Utilizes organizational skills to ensure smooth workflow and effective communication within teams. Knowledge of scheduling software and office management practices to support team productivity and coordination.

Overview

17
17
years of professional experience

Work History

Administrator/Service Advisor

Ag West Ltd.
01.2025 - Current
  • Collected, arranged, and input information into database system.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Provided exceptional customer service, addressing inquiries and resolving issues effectively.
  • Coordinated service appointments, ensuring timely and efficient workflow for technicians.
  • Educated customers on vehicle maintenance, enhancing their understanding of services offered.
  • Utilized dealership management systems to track service history and communicate with clients.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
  • Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.

Administrator/Warranty Writer

Agriterra
03.2017 - 01.2025
  • Oversaw administrative operations, ensuring adherence to organizational policies and procedures.
  • Streamlined communication processes between departments, enhancing overall workflow efficiency.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Trained and mentored new staff on administrative protocols and best practices.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.

Service & Warranty Writer/Receptionist

E. Bourassa & Sons
04.2011 - 03.2017
  • Performed all warranty responsibilities for service department. Have knowledge on accounting and reception.

Supervisor

Canadian Tire
04.2008 - 04.2011
  • Trained on cashier. Stocked shelves, helped customers and supervised other employees.

Education

Grade 12 -

Gladmar Regional School
Gladmar, SK
06-2007

Skills

  • Proficient in Excel and Word
  • Time sensitive projects
  • Customer communication
  • Computer skills
  • Fast learner
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Office administration
  • Documentation and reporting
  • Personable and approachable

Timeline

Administrator/Service Advisor

Ag West Ltd.
01.2025 - Current

Administrator/Warranty Writer

Agriterra
03.2017 - 01.2025

Service & Warranty Writer/Receptionist

E. Bourassa & Sons
04.2011 - 03.2017

Supervisor

Canadian Tire
04.2008 - 04.2011

Grade 12 -

Gladmar Regional School

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Caley Stepp