Charlotte Nanga
Edmonton,AB
Summary
Logistics Coordinator / Supply Chain Management / Dispatch Manager
An enthusiastic, result driven logistics supply chain Management Professional with over 13 years of experience in the transportation industry. Broad expertise and skills in managing the scheduling of deliveries and drivers with diverse experience. Reputation for innovative problem solving combined with the ability to facilitate processes and process improvements increasing productivity, quality, and efficiency realizing significant cost savings and increased profitability.
Motivated Manager successful at managing DOT compliance, customer service and transportation logistics. Excellent analytical and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Logistics Supply Chain Coordinator
Wankie Services
09.2022 - Current
- Planned & coordinated customer oriented transportation needs using TMW planning tool.
- Supervised a team of 35 drivers, managed payrolls, time off and vacations.
- Maintained constant communication with drivers to expedite efficient handling, routing and delivery of full truckload freight.
- Managed new dispatcher training & development.
- Implemented computer technology to efficiently multi-task all areas of operations Determined transport routes, kept track of transport vehicles, and directed quick response teams in case of vehicle breakdowns
- Redirected shipments en route in response to customer requests.
- Established long-term customer relationships through prompt and courteous service.
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
- Forecasted manpower requirements based on daily workload and company targets.
- Enforced the on-time shipment of products to create exceptional customer experiences.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
Logistics Coordinator
Stuart Olson Industrial
10.2021 - 02.2022
- Maintained accurate stock records and schedules.
- Achieved a 98% on-time shipment rate.
- Supervised material flow, storage and order fulfillment.
- Led warehouse improvement initiatives to advance operational efficiencies.
- Conducted monthly inventories of materials on the work floor.
- Picked up incoming stock and delivered materials to designated locations.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Tracked orders and notified customers of status or potential delays.
- Registered vendors and customers on database to maintain updated roster.
- Conducted regular audits of warehouse operations to maintain quality standards and minimize errors or inefficiencies.
Education
Logistics And Supply Chain Management
University of Melborne
Melbourne, Australia06.2018
Skills
- Analytical Team Building
- Team Management
- Training & Development
- Observation Skills
- Problem Solving
- Interpersonal Skills
- Client Relations
- Customer Service
- Leadership Skills
- Coaching & Mentoring
- Policy & Procedures
- Sales
- Presentation Skill
- Communication Skills
- Safety-conscious
- DOT regulations
- Budget management
- Valid Texas driver's license
- Proficient in MS Office
- Physically fit and agile
- TMW experience
- Basic mathematical aptitude
- Computer-savvy
- Supply chain and resource management
- Excellent sense of direction
- Excellent time management
- Fast learner
- Deadline-driven
- Trip planning
Timeline
Logistics Supply Chain Coordinator
Wankie Services
09.2022 - Current
Logistics Coordinator
Stuart Olson Industrial
10.2021 - 02.2022
Logistics And Supply Chain Management
University of Melborne
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