Summary
Overview
Work History
Education
Skills
Extra Curricular Involvement
Certification
Timeline
Generic

Caleigh McColl

Fenwick,ON

Summary

Veterinary professional prepared for high-energy environments with focus on animal welfare and clinical support. Efficient in assisting with medical procedures and maintaining patient documentation. Strong focus on teamwork and adaptability ensures seamless clinic operations. Reliable and results-driven, with compassionate approach to patient care. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Technician Assistant

Lakeside Niagara Veterinary Clinic
04.2023 - Current
  • Collected patient history through client conversations, ensuring accurate records in EzyVet and relaying urgent concerns to the veterinarian before appointments.
  • Prepared prescriptions with a strong understanding of usage and side effects, clearly educating clients on proper administration.
  • Managed daily tasks, including cleaning protocols, restocking supplies, and confirming appointments through various communication methods.
  • Built positive relationships with clients through professionalism, courtesy, and timely resolution of problems/issues that arose during services rendered.

Animal Care Assistant

Pelham Animal Hospital
06.2020 - Current
  • Communicated to clients prior to appointments in order to receive the patients’ medical history and concisely relayed the information to the veterinarian
  • Implemented cleaning protocols through disinfecting instruments, sorting waste materials, and cleaning rooms after procedures while ensuring the availability of supplies
  • Utilized empathy and professionalism as euthanasia/aftercare topics were discussed to ensure client comprehension of the procedure

ACA / Receptionist

Niagara Veterinary Emergency Clinic
05.2018 - Current
  • Greeted over 30 incoming customers daily, with professionalism and provided friendly, knowledgeable assistance.
  • Communicated with clients to assess patient needs and prioritized cases, ensuring the veterinarian was informed of animals requiring immediate care and streamlining emergency response.
  • Monitored animals in hospital through SmartFlow to aid in the administration of intravenous fluids, feeding schedules and daily walks; took initiative to complete tasks as a team member
  • Facilitated daily monetary transactions over $100,000 with minimal errors and consistently balanced the till at the beginning and end of every shift
  • Collaborated with over 30 local clinics to ensure adequate animal care during after hours, which resulted in relationships with clinics in the Niagara region

Tasting Room Associate

13th Street Winery
07.2024 - 08.2024
  • Learned and memorized a diverse food menu, providing excellent service to over 50 guests per dinner seating
  • Completed wine training to educate customers on Niagara’s growing conditions and the role of farming practices in winemaking
  • Enhanced customer experience by offering tailored recommendations of wine and food pairings and engaging conversations
  • Developed strong communication and customer service skills, adapting to diverse guests’ needs ranging from dietary restrictions to preferences in taste

Farm Hand

Inionba Pastoral
02.2023 - 04.2023
  • Completed daily milking of over 1000 cattle, 3 times daily, using a cups-on/cups-off system on a 100-unit rotary dairy
  • Responsible for showing up to scheduled shifts early in order to clean the dairy barn before use
  • Worked in a team to efficiently guide cattle through the lane way onto the rotary machine and place milking cups on each cow in a timely manner

Bartender / Waitress

Hotel Hinchinbrook
10.2022 - 12.2022
  • Obtained a Responsible Service of Alcohol to be successful in serving mixed drinks, cocktails, and beer in a busy pub setting
  • Efficiently took drink and food orders in a restaurant setting using a POS system and pleasantly orders to tables of over 50 patrons per dinner service
  • Completed daily cleaning chores such as dishwashing, cleaning of tables, cleaning of counters and sanitizing high touch areas
  • Participated in pub events involving patrons in order to get to know the customer base and develop a strong knowledge of individual drink preferences

Technician Assistant

Blue Cross Animal Hospital
04.2022 - 08.2022
  • Conducted intake questionnaires to ensure accurate and current information of clients and patient records using Cornerstone software; competent in organizing and updating patients’ medical history
  • Completed tasks such as drawing blood samples, monitoring patients under anesthesia, conducting urinalysis’, preparing blood samples, and viewing cytology under instruction of a veterinarian; acknowledged for ability to accept new tasks confidently
  • Prepared prescription drugs with adequate knowledge of side-effects/usage and effectively relayed the information to clients so that they may appropriately give the medication to their pet
  • Responsible for completing end-of-day tasks such as cleaning protocols, refilling stock, confirming future appointments, and ensuring the till is balanced

Education

Doctor of Veterinary Medicine Degree -

Ontario Veterinary College
Guelph, ON
03.2025

Undergraduate Degree - B.Sc. Animal Biology

University of Guelph
Guelph, ON
06.2022

Skills

  • Client communication
  • Animal safety
  • Euthanasia assistance
  • Sanitation protocols
  • Proficient in Cornerstone, EzyVet, SmartFlow and Avimark

Extra Curricular Involvement

  • Vice-President, Omega Tau Sigma Delta Chapter, Professional Veterinary Fraternity, Guelph, ON, 03/01/24, Current, Organized large-scale events for 300+ attendees, managing logistics, budgeting, and ticket sales., Coordinated event decorations and ensured venues were properly prepared., Scheduled shifts for fraternity members, helping them meet participation requirements for membership., Developed leadership and organizational skills while managing multiple aspects of fraternity operations.
  • Student Ambassador, Royal Canin, Ontario Veterinary College, Guelph, ON, 09/01/24, Current, Organized a range of educational events and sponsorships in partnership with Royal Canin, focusing on nutrition, internal medicine, and community practice., Co-ordinated 'lunch-n-learns,' and year-specific activities to promote pet health through nutrition, working with various departments, facilitating communication, and ensuring follow-up where applicable., Led an interactive bowling night for 40 students, featuring a representative discussing upcoming products, followed by two hours of bowling and food.
  • Junior Events Coordinator, Animal Biology Student Association, University of Guelph, Guelph, ON, 09/01/19, 05/31/20, Co-ordinated events such as a barbeque mixer, tie-dye clothing social, and a semi-formal with effective time-management skills for individuals at the university interested in animal biology; encouraged the building of relationships with peers.

Certification

Workplace Hazardous Materials Information System (WHMIS)

Fear Free

Smart Serve Certificate

Responsible Service of Alcohol (RSA)

Responsible Service of Gambling (RSG)


Timeline

Tasting Room Associate

13th Street Winery
07.2024 - 08.2024

Technician Assistant

Lakeside Niagara Veterinary Clinic
04.2023 - Current

Farm Hand

Inionba Pastoral
02.2023 - 04.2023

Bartender / Waitress

Hotel Hinchinbrook
10.2022 - 12.2022

Technician Assistant

Blue Cross Animal Hospital
04.2022 - 08.2022

Animal Care Assistant

Pelham Animal Hospital
06.2020 - Current

ACA / Receptionist

Niagara Veterinary Emergency Clinic
05.2018 - Current

Undergraduate Degree - B.Sc. Animal Biology

University of Guelph

Doctor of Veterinary Medicine Degree -

Ontario Veterinary College
Caleigh McColl