Experienced in serving, hosting, lounge serving, bartending and expo-ing. Understands the importance of customer service, anticipation, presentation and multi-tasking in a timely manner. Additionally, knowledgable about POSi and Push software.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Boston Pizza
07.2020 - 08.2024
Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
Greeted and accommodated guests, building positive experience from first interaction
Helped other team members with their jobs such as hosting, expo-ing, and lending a helping hand to fellow servers
Provided excellent customer service by anticipating needs and responding promptly to requests.
Demonstrated strong multitasking skills by managing multiple tables simultaneously.
Education
Bachelor of Arts - Psychology - (Discontinued)
University of Alberta
Edmonton, AB
04.2027
Practical Nurse Diploma -
NorQuest College
Edmonton, AB
06.2026
Skills
Skilled in decision making, conflict resolution and planning to enable a positive working space for everybody
Able to prioritize tasks effectively to ensure efficient allocation of time and resources to maximize productivity
Worked with a POSi system for four years
Worked with PUSH operations for four years
Anticipating guest needs to offer the best service
Ability to suggestively sell promotions as well as add-ons to increase food sales
Ability to package and set up to-go and dine in order preparations
Able to maintain a clean and organized environment to ensure a smoothly functioning system
Experienced candidate well-versed in the hospitality industry
Good at multitasking a variety of tasks such as taking orders, stocking supplies, and cashing out customers
A team player who has a helping hand, and a bit of perfectionism which comes with excellent effort in plenty aspects such as cleanliness, organization, presentation and more
Certification
WHMIS
References
Jessica Barca, General Manager, Boston Pizza, (587) 300-2955, Jessicabarca@zzagroup.com