Caleigh Henderson
Lemoore
Summary
Detail-oriented Hospitality Professional with extensive experience in high-pressure environments. Expertise in customer satisfaction, operations management, and effective multitasking. Strong communication and problem-solving skills drive service quality and team success.
Overview
4
4
years of professional experience
Work History
Server
Mammoth Hot Springs Dining Room
04.2024 - 09.2024
- Enhanced guest experiences through effective meal delivery coordination with kitchen staff.
- Facilitated efficient workflows during busy shifts, ensuring exceptional guest satisfaction.
- Built rapport with international tourists by adapting service to cultural needs.
- Maintained consistent service standards by coordinating strategies in team briefings.
Server
Olive Garden
04.2021 - 02.2024
- Enhanced guest satisfaction through attentive service during peak periods.
- Quickly resolved guest complaints to foster loyalty and satisfaction.
- Ensured safe environments by strictly adhering to health and safety protocols.
- Coordinated with team members for effective multitasking and service efficiency.
Delivery Driver/Server
Pizza Guys
10.2020 - 04.2021
- Boosted customer satisfaction through efficient order delivery and team coordination.
- Ensured timely deliveries by optimizing routes and managing multiple orders effectively.
- Maintained precise delivery and payment records for operational reporting and analysis.
Education
California State University-Sacramento
Sacramento, CA01.2022
Certificate - Emergency Medical Technician
Lemoore College
Lemoore, CA12-2025
High School Diploma - undefined
Lemoore Union High School
Lemoore, CA06.2019
Skills
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Pre-hospital care
- Patient assessments
- Thrives in fast-paced environments
- Maintains composure in high-stakes situations
- Teamwork
- Communication
- Conflict Resolution
- Multitasking
Timeline
Server
Mammoth Hot Springs Dining Room
04.2024 - 09.2024
Server
Olive Garden
04.2021 - 02.2024
Delivery Driver/Server
Pizza Guys
10.2020 - 04.2021
High School Diploma - undefined
Lemoore Union High School
California State University-Sacramento
Certificate - Emergency Medical Technician
Lemoore College
Certifications
- NREMT
- Fema Certs IS 100, 200, 700, 800